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- Tasks: Lead the team and ensure a premium customer experience in our London boutique.
- Company: Aroma-Zone is a beloved French brand focused on natural beauty and wellness.
- Benefits: Join a purpose-led company with a positive impact and a welcoming culture.
- Why this job: Shape the UK launch of a brand while growing in a supportive environment.
- Qualifications: Experience in retail, strong customer service skills, and a passion for beauty products.
- Other info: French speaking is a plus; we celebrate diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Aroma-Zone is on a mission to empower everyone to care for their wellbeing.
Born in France and loved by millions, we’re now bringing our passion for natural beauty and wellness to the UK with our first London boutique.
We are looking for an Assistant Store Manager to help lead our London team. In this key role, you’ll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day.
Mission
Lead the customer experience
Ensure a warm, attentive, and inspiring atmosphere on the shop floor
Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey
Support boutique animations and suggest tools to enhance service and efficiency
Support team performance
Help lead and energise the team alongside the Store Manager
Train staff on brand values, product knowledge, and customer care
Step in for the Store Manager when needed, managing schedules and daily operations
Drive operational excellence
Oversee daily store operations and ensure high standards from open to close
Monitor tills, manage deposits, and support financial reporting
Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details
Profil
What we’re looking for
Qualification in Commerce/Retail and experience in high-footfall retail environments.
Strong knowledge of beauty, skincare, and natural wellness products.
Confident in customer service, sales techniques, and team coordination.
Proficient in office software, POS systems, and performance reporting.
A natural leader with excellent communication and coaching skills.
Calm, organised, and solutions-focused in fast-paced environments.
Detail-oriented and aligned with our brand’s values and aesthetics.
French speaking is a plus.
Why join Aroma-Zone?
This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness.
We’re proud to be an equal opportunities employer and welcome everyone, exactly as they are.
Sound like you? Apply now — or share with someone who might love this journey as much as we do!
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Assistant Store Manager – Aroma-Zone UK | London employer: Aroma Zone
Contact Detail:
Aroma Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager – Aroma-Zone UK | London
✨Tip Number 1
Familiarise yourself with Aroma-Zone's brand values and product range. Understanding their mission to empower wellbeing through natural beauty will help you connect with the team and demonstrate your alignment with their ethos during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-footfall retail environments. Be ready to discuss specific situations where you inspired your team or improved customer experiences.
✨Tip Number 3
Brush up on your knowledge of beauty, skincare, and natural wellness products. Being able to speak confidently about these topics will not only impress the interviewers but also show your genuine interest in the role and the brand.
✨Tip Number 4
Prepare to discuss how you would maintain operational excellence in a fast-paced environment. Think of strategies you've used in the past to ensure smooth daily operations and how you can apply them at Aroma-Zone.
We think you need these skills to ace Assistant Store Manager – Aroma-Zone UK | London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Aroma-Zone's mission and values. Highlight your alignment with their focus on natural beauty and wellness in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management, customer service, and knowledge of beauty products. Use specific examples that demonstrate your leadership and operational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention how your skills can contribute to creating a premium customer experience and supporting team performance.
Highlight Relevant Skills: In your application, emphasise your experience with POS systems, team training, and operational excellence. If you speak French, make sure to mention it as it’s a plus for this position.
How to prepare for a job interview at Aroma Zone
✨Show Your Passion for Natural Wellness
Aroma-Zone is all about natural beauty and wellness, so make sure to express your enthusiasm for these products during the interview. Share any personal experiences or knowledge you have about skincare and wellness to demonstrate your alignment with their mission.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead and energise the team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and coaching abilities. This will show that you're ready to step in for the Store Manager when needed.
✨Demonstrate Customer Service Excellence
Customer experience is key at Aroma-Zone. Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond to ensure a positive experience for customers, as this will resonate well with the interviewers.
✨Familiarise Yourself with Their Brand Values
Understanding Aroma-Zone's brand values and aesthetics is crucial. Research their mission and how they present themselves in-store and online. During the interview, refer to these values and explain how you can contribute to maintaining a brand-aligned environment.