At a Glance
- Tasks: Engage with customers, promote digital solutions, and secure approvals for services.
- Company: Join ARO, an award-winning tech services company with a fun and collaborative culture.
- Benefits: Enjoy competitive salary, private medical insurance, and 25 days holiday plus your birthday off!
- Other info: Dynamic workplace with opportunities for growth and a focus on employee wellbeing.
- Why this job: Kickstart your sales career with full training in a supportive environment.
- Qualifications: Strong communication skills and a positive attitude; sales experience is a bonus but not essential.
The predicted salary is between 26300 - 36820 £ per year.
Location: Ewloe (5 days a week on site during training period, then 3 days in the office, 2 from home)
Salary: £26,300
Contract type: Fixed term contract
About the role
ARO is an award-winning Technology Services and Solutions company and Enterprise Performance Partner. We help businesses gain sustainable competitive advantage by combining world-class cloud technologies with first-class service. Our Collaboration business unit delivers solutions across UCaaS, CCaaS, Mobile, Connectivity and Corporate IT, supporting customers across all industries with their communications and collaboration needs.
The Opportunity
We’re building a new sales team to support the nationwide migration from analogue phone lines to digital services ahead of the January 2027 switch-off. This is an excellent opportunity for someone starting their sales career who enjoys speaking with customers, learning new technologies, and developing commercial skills in a supportive, high-performing environment. Full training will be provided. While this role is offered as a 12-month fixed-term contract, there may be opportunities for permanent roles based on performance and business needs.
Please note that this is an onsite role at our Ewloe office (Bala House, St David’s Business Park, Ewloe, CH5 3XJ). We are unable to consider hybrid or remote working for this role due to the level of ongoing training provided.
What you’ll do
- Contact existing customers affected by the analogue switch-off
- Clearly explain the changes and what action is required
- Promote alternative digital solutions such as SOGEA and FTTP, highlighting their benefits
- Understand customer needs and recommend suitable services
- Handle questions and objections confidently
- Agree pricing and migration plans
- Secure customer approvals and pass orders to internal teams
- Escalate complex cases when required
- Pass completed sales order to the sales co-ordinator for processing
Requirements
What we are looking for?
- Strong communication and listening skills
- Confident, friendly, and professional phone manner
- Comfortable explaining simple technical concepts (full training provided)
- Organised with good attention to detail
- Positive, proactive attitude
- Some sales, customer service or account management experience is helpful but not essential
Benefits
Who are we? ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK. As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission. To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive. In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.
Why Work for ARO? At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!
We offer a wide range of benefits and incentives to our employees including:
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
Customer Sales Advisor (Full training provided) in Deeside employer: ARO
ARO is an award-winning Technology Services and Solutions company located in Ewloe, offering a supportive and high-performing environment for aspiring sales professionals. With a strong focus on employee wellbeing and development, ARO provides comprehensive training, a modern workplace culture, and a range of benefits including private medical insurance and generous holiday allowances. Join us to kickstart your sales career while being part of a team that values communication, collaboration, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor (Full training provided) in Deeside
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Advisor (Full training provided) at ARO, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ARO. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Advisor (Full training provided). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Advisor (Full training provided) in Deeside
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ARO:When writing your cover letter, make sure to tailor your message specifically for ARO. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ARO
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ARO that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ARO that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ARO’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
