Infrastructure Azure Engineer in Cardiff

Location: Cardiff (Hybrid) with UK travel to other ARO offices and Client Locations as required.

Contract type: Permanent.

We’re building a new team at ARO and are looking for an Azure Infrastructure Engineer to help support and evolve our cloud services within a Managed Services environment. This is a hands-on technical role where you’ll play an active part in the day-to-day operation and support of Microsoft Azure platforms. You’ll work across core areas such as compute, networking, and identity, helping to maintain stable, secure environments while contributing to ongoing improvements and best practices.

At the same time, the role offers plenty of scope to deepen your Azure expertise, build on your existing experience, and progress into more advanced cloud engineering responsibilities. We’re looking for someone with working experience with Azure IaaS who brings a strong problem-solving mindset, clear communication skills, and a genuine interest in cloud infrastructure and managed services. Please note that this is a Hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport.

Responsibilities:

• Support the deployment and maintenance of Azure resources across customer environments.
• Carry out routine operational tasks such as patching, updates, and lifecycle activities under supervision.
• Support Azure networking components including Network Security Groups (NSGs).
• Assist with monitoring and troubleshooting ExpressRoute and hybrid connectivity.
• Work alongside external partners managing hub connectivity and shared services.
• Assist with managing APIs, policies, certificates, and integrations.
• Help investigate and resolve APIM-related incidents and performance issues.
• Support CI/CD pipelines for infrastructure delivery and change implementation.
• Learn best practices for automation, repeatability, and quality in deployments.
• Escalate complex issues appropriately and assist with root cause analysis.

Requirements:

• Some hands-on experience working with Microsoft Azure (commercial, placement, or lab-based).
• Basic understanding of Azure services, particularly compute, networking, and identity.
• Experience in an MSP or IT support environment.
• Exposure to Azure networking concepts (VNets, NSGs, VPNs).
• Entry-level Azure certifications (AZ-900, AZ-104).

ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK. As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Benefits:

• Company Pension Scheme and matching contributions.
• Private Medical insurance.
• Life assurance.
• 25 days holiday plus bank holidays plus holiday trading.
• Your Birthday off, on us.
• Health Club and Wellbeing Scheme.
• Employee Assistance Programme.
• Technical Training Academy and E-learning.
• Hybrid working.