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- Tasks: Manage public sector accounts and develop tailored IT solutions for clients.
- Company: Join ARO, a dynamic tech company focused on public sector innovation.
- Benefits: Competitive salary, car allowance, hybrid work, and growth opportunities.
- Other info: Hybrid role with travel; excellent career progression in a supportive environment.
- Why this job: Make a real impact in the public sector with cutting-edge technology.
- Qualifications: Experience in IT account management and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for a motivated Public Sector Account Manager to join our team at ARO. In this role, you will focus on expanding ARO's footprint within the public sector market by developing and managing SME-level public sector clients.
You will work closely with public sector clients to understand their unique needs, enabling yourself to propose tailored technology solutions that improve service delivery and operational efficiency. Your expertise will cover a broad portfolio of IT services including cloud solutions, next-generation networking, cybersecurity, connectivity, managed services, and sustainable technologies designed for the public sector.
This position requires building strong relationships with key stakeholders, including local authorities, government departments, educational institutions, and healthcare organizations. You will be responsible for coordinating with internal teams and external partners to deliver solutions aligned with public sector compliance requirements and budgetary constraints.
The ideal candidate will have experience in public sector sales, a good understanding of public procurement processes, and the ability to navigate complex tendering activities. Success in this role requires a strategic mindset, excellent communication skills, and a commitment to fostering long-term partnerships with public sector clients.
Please note that this role will require attendance in our Cardiff office and will include consistent travel to client sites. You must be able to commute to the office and have your own transport.
What you'll do:
- Manage the full sales cycle from lead generation to contract negotiation and closing.
- Develop account plans that align with client needs.
- Lead tender and proposal processes ensuring adherence to public procurement regulations.
- Keep up to date with changes in public sector technology trends and compliance requirements.
- Efficiently gather requirements from prospective and current accounts to produce a solution that meets their needs.
- Develop long-term working relationships with prospective and existing customer accounts.
- Work in partnership with various teams within ARO to ensure customer satisfaction.
- Arrange and attend customer meetings with SME accounts regularly.
- Work towards KPI and targets on a daily basis.
- Provide accurate and timely information, forecasts and reports to management.
- Respond promptly to client queries and coordinate internal resources to resolve issues.
- Maintain accurate records of customer interactions and account activity.
- Escalate risks, commercial concerns or service issues to management in a timely manner.
What we are looking for?
- Proven experience in an account management role in IT solutions or technology.
- Knowledge of IT solutions, trends and technology with a key focus on public sector requirements.
- Strong analytical and problem-solving abilities.
- Strong communication and interpersonal skills for client relationship building.
- A high-level of computer literacy, including the use of cloud CRMS and internal IT systems.
- Full UK driving licence and ability to travel to sites on a regular basis.
- Demonstrated success in managing complex sales cycles and tender processes.
- Strong negotiation and influencing skills.
Account Manager - IT in Cardiff employer: ARO
Contact Detail:
ARO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - IT in Cardiff
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to meet with potential employers, make sure to showcase your expertise. Bring examples of your past successes, especially those related to public sector sales or IT solutions. Let them see how you can add value!
✨Tailor Your Approach
Every client is different, so adapt your pitch to their specific needs. Research the company and its challenges beforehand, and come prepared with tailored solutions that demonstrate your understanding of their unique situation.
✨Follow Up Like a Boss
After meetings or interviews, don’t forget to follow up! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your commitment to building that relationship.
We think you need these skills to ace Account Manager - IT in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager - IT. Highlight your experience in public sector sales and any relevant IT solutions you've worked with. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with public sector clients and how your skills align with our needs. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex sales cycles and build strong client relationships. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ARO
✨Know Your Public Sector Inside Out
Make sure you brush up on the latest trends and compliance requirements in the public sector. Understanding the unique needs of public sector clients will help you tailor your responses and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight your communication skills and how they’ve helped you navigate complex sales cycles and tender processes.
✨Be Ready to Discuss Your Sales Strategy
Think about your approach to managing the full sales cycle, from lead generation to closing deals. Be prepared to discuss specific strategies you've used to develop account plans that align with client needs, especially in the IT solutions space.
✨Demonstrate Your Problem-Solving Abilities
Expect questions that assess your analytical skills and how you handle challenges. Prepare to share instances where you've identified issues and proposed effective solutions, particularly in relation to public sector technology.