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- Tasks: Join us as a Temporary Mobile Onboarding Project Administrator, managing customer data and ensuring smooth onboarding.
- Company: ARO Technology is a leading IT and communication expert with 25 years of experience.
- Benefits: Enjoy flexible working, private medical insurance, and 25 days holiday plus your birthday off!
- Why this job: Be part of a fun, collaborative culture that values employee feedback and wellbeing.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer-facing experience.
- Other info: This is a hybrid role based in Farnborough, perfect for those looking to kickstart their career!
The predicted salary is between 19000 - 27000 £ per year.
Job Title: Temporary Mobile Onboarding Project Administrator
Location: Farnborough, England
Salary: Up to £23,875 FTE
Contract type: Temporary – 6 Months
About The Role
6 Month Contract
We are looking for an organised and detail-oriented Admin Support to join our team. In this role, you will work closely with our Commercial and Sales teams to confirm and upload customer data, including mobile contracts and connection details, ensuring smooth onboarding processes. You will also assist with the implementation of contracts with network providers and help with general administrative tasks, such as scheduling and managing emails.
Please note that this is a Hybrid role with onsite requirement. You must be able to commute to the office in Farnborough.
What You\’ll Do
- Oversee and ensure a smooth, accurate and timely implementation
- Ensure all pre-requisites are completed prior to set-up on the Arrow system
- Control of monthly reconciliations, invoicing & associated reporting for all implementation
- Management of key projects either emanating from specific customer requests
- Develop and encourage a proactive, personal approach to each customer contact during an implementation project
- Solving any service, administration related issues that may occur and ensuring satisfaction from all parties
- Establish and maintain relationships at the relevant levels with internal and external customers
- As part of the on-boarding department you will be expected to collaborate, share and communicate frequently with your peers
Requirements
What we are looking for?
Essential
- Ability to manage time effectively and work to timescales
- Ability to work in a fast paced environment
- Experience of working within a customer facing role
Desirable
- Experience of working within a similar role
- Understanding/working knowledge of Microsoft Office
Benefits
Who are we?
ARO has 25 years\’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.
As one of the UK\’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.
To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.
In 2021 we were awarded the People Insight\’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.
Why Work for ARO?
At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!
We offer a wide range of benefits and incentives to our employees including:
- ‘Design Your Life\’ training and development programme
- Flexible working
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
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Temporary Mobile Onboarding Project Administrator employer: ARO Technology
Contact Detail:
ARO Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Mobile Onboarding Project Administrator
✨Tip Number 1
Familiarise yourself with the onboarding process in a tech environment. Understanding how customer data is managed and uploaded can give you an edge during discussions with the hiring team.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research ARO Technology's culture and values. Being able to articulate how your personal values align with theirs can make a strong impression during interviews.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company and potentially refer you, increasing your chances of landing the job.
We think you need these skills to ace Temporary Mobile Onboarding Project Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and customer-facing positions. Emphasise your organisational skills and any experience with data management or project administration.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as time management and familiarity with Microsoft Office, and provide examples of how you've successfully handled similar tasks in the past.
Showcase Your Communication Skills: Since the role involves collaboration with various teams, highlight your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with customers or colleagues to resolve issues or ensure smooth processes.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Project Administrator.
How to prepare for a job interview at ARO Technology
✨Show Your Organisational Skills
As a Temporary Mobile Onboarding Project Administrator, you'll need to demonstrate your ability to manage time effectively. Prepare examples from your past experiences where you successfully organised tasks or projects, ensuring everything was completed on time.
✨Familiarise Yourself with Customer-Facing Roles
Since the role involves working closely with customers, it's essential to highlight any previous experience in customer-facing positions. Be ready to discuss how you handled customer interactions and resolved issues to ensure satisfaction.
✨Brush Up on Microsoft Office Skills
A good understanding of Microsoft Office is desirable for this position. Make sure you're comfortable discussing your proficiency with tools like Excel and Word, and consider preparing a few examples of how you've used these tools in previous roles.
✨Prepare for Hybrid Work Discussions
This role requires commuting to the office in Farnborough, so be prepared to discuss your flexibility and willingness to work in a hybrid environment. Highlight any previous experiences that showcase your adaptability to different work settings.
