Technology Sales Development Representative (SDR) in Liverpool

Location: Liverpool (Hybrid, 3 days in the office)

Salary: £26,500 - £28,000 + Uncapped OTE

Contract type: Permanent

About The Role

At ARO Technology, we are an award‑winning IT Services and Solutions provider, helping businesses gain a sustainable competitive edge through world‑class cloud technologies and first‑class service. As a Sales Development Representative (SDR), you will be at the forefront of our growth, engaging directly with businesses to understand their IT, Cyber and Telecoms infrastructure needs. Your role will be crucial in identifying opportunities, building relationships, and opening doors for ARO Technology to become a trusted long‑term advisor to our clients. This is a Liverpool‑based role with occasional travel to other offices for sales events, offering hands‑on exposure to the fast‑paced world of technology solutions. You will gain valuable experience in Microsoft solutions, Dynamics 365, AI technologies like CoPilot, Network Transformation, IT Infrastructure, and Cyber Security services—learning from a team that thrives on innovation and customer success. If you are ambitious, outgoing, and ready to develop a career in tech sales while making a real impact on businesses, this role is your launchpad into a dynamic and rewarding career.

Hybrid role: This is a hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport.

What we can offer you as an SDR:

• Sales opportunities at ARO have great earning potential and career development plans. Within 3 years you could be earning over £60,000 OTE per year with our uncapped commission scheme.
• Access to sales training and learn from our Sales leaders and Technical experts internally, whilst completing industry recognised Microsoft accreditations.
• Progression opportunities: many SDRs progress to Account Executives, Sales Managers and Account Directors after joining the team as a graduate.
• Personalised Career Development Plan, created and driven by you, but supported by your Manager and the business.
• Shareholder status: every employee becomes a shareholder after 1 year.

What You Will Do

• Arrange meetings, demos or attendance for events through calls, emails and LinkedIn.
• Develop your client base through market research.
• Achieve agreed KPI's.
• Build market knowledge through professional qualifications.
• Build strong relationships with internal colleagues and external customers.
• Prospecting and Lead Generation: Identify and qualify potential customers through research, outbound calls, and other strategic outreach methods to generate new business opportunities.
• Sales Outreach: Engage with key decision‑makers and influencers within target organisations to articulate the value of our Microsoft solutions and IT services.
• Product Knowledge: Develop a deep understanding of our product offerings, including Modern Workplace, Dynamics 365, Network Transformation, and other IT solutions, to effectively communicate the benefits to potential clients.
• Pipeline Management: Maintain accurate and up‑to‑date records of leads, contacts, and opportunities in the CRM system. Track and report on sales activities and progress.
• Collaboration: Work closely with the sales team to strategise on account planning and execution, ensuring a seamless transition of qualified leads.
• Market Research: Stay informed about industry trends, competitor activities, and market developments to contribute valuable insights to the sales and marketing teams.

Requirements

Essential:

• A genuine passion for technology.
• Strong communication skills both written and spoken.
• The ability to build relationships with customers and colleagues.
• Sales or customer facing experience would be ideal, but not essential.
• A motivated self‑starter.
• Be a quick learner, with an interest in becoming a market expert.
• Resilience.

Desirable:

• Previous sales experience.

Benefits

• Company Pension Scheme and matching contributions.
• Company Perks portal.
• Private Medical insurance.
• Life assurance.
• 25 days holiday plus bank holidays plus holiday trading.
• Your Birthday off, on us.
• Health Club and Wellbeing Scheme.
• ARO Shares after 12 months employment.
• Employee Assistance Programme.
• Technical Training Academy and E‑learning.
• Hybrid working.

Who are we?

ARO has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and internationally and has a nationwide presence with offices across the UK. As one of the UK's leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission. We focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive. In 2021 we were awarded the People Insight's Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Why Work for ARO?

At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us! If even 80% of this matches your experience and attributes, we would be delighted to hear from you.