At a Glance
- Tasks: Support and enhance our IT platform while collaborating with a dynamic team.
- Company: Join a forward-thinking company in Liverpool with a hybrid work culture.
- Benefits: Enjoy competitive salary, private medical insurance, and 25 days holiday plus your birthday off.
- Other info: Flexible hybrid working with opportunities for professional development and career growth.
- Why this job: Make a real impact on IT operations and drive innovation across the organisation.
- Qualifications: 5+ years in IT infrastructure, strong technical skills, and a passion for problem-solving.
The predicted salary is between 40000 - 40000 £ per year.
Location: Liverpool (Hybrid)
Salary: Up to £40,000
Contract type: Permanent
About The Role
We are looking for an experienced IT Operations Engineer role based within our Internal IT team. As such, you will be a key resource in helping the team deliver our IT platform strategy into the ARO Group. We are looking for an IT professional who is passionate about helping and supporting their colleagues along with creating and supporting a world class IT platform. You will combine your technical skills with your industry experience to ensure we have an IT platform that supports the Group goals and objectives. As part of your role, you will work with the IT Manager to identify emerging technologies and opportunities for innovation across the ARO IT Platform. You will contribute to initiatives aimed at improving operational efficiency, cost‑effectiveness, and scalability, ensuring IT remains a key enabler of business growth. You will be comfortable working directly with colleagues at all levels of the business and across all of our sites. This role offers flexibility with hybrid working, allowing you to balance remote work with on‑site collaboration to ensure strong alignment with all business units and maintain on‑ground visibility for internal IT. Please note that this is a Hybrid role with onsite requirement in Liverpool 3 days a week and occasional travel to our various locations across the UK. You must be able to commute to the office and have your own transport.
What You’ll Do
- Ensuring our service levels are meeting the requirements of the business
- Developing, delivering and supporting an IT platform that helps the Group deliver its commercial objectives
- Collaborate closely with subject matter experts for our core applications to ensure efficiencies and operational effectiveness
- Constantly review our internal IT platform to ensure it offers resilience, flexibility and value for money
- Maintain a high degree of information security in line with our ISO 27001 accreditation
- Develop a deep understanding of how the Group operates so our IT service and platform provides a value added service
- Build positive relationships throughout the Group and maintain high levels of communication with key stakeholders and colleagues
- Be proactive in your approach to our system hygiene
- Managing, administering, deploying and configuring the ARO server estate, including Active Directory and Group Policy creation
- Governance control of the O365 estate, AD hygiene and wider MS licensing
- Help us to more strategically adopt and make best use of the Microsoft Azure Platform
- Administering, deploying and configuring Microsoft Exchange Server
- Ensure the ongoing reliability, availability and serviceability of the ARO IT platform
- Work closely with the IT Manager and complement each other's skills and experience to help drive continuous improvement for our Internal IT offering
- Provide technical support to your team members and colleagues both remotely or on-site as required
- Ensuring system hygiene is at the highest possible level
Requirements
What we are looking for?
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- Minimum of 5 years of experience in IT infrastructure and networking
- Good understanding of MS licensing
- Strong technical skills in Windows Server, Active Directory, Exchange, Hyper‑V and networking technologies
- Experience with cloud computing platforms, such as Azure or AWS
- Excellent analytical and problem‑solving skills, with the ability to troubleshoot complex technical issues
- Strong communication and interpersonal skills, with the ability to work collaboratively with others
- Ability to prioritize and manage multiple tasks in a fast‑paced environment
- Experience working in an ITIL‑based environment is preferred
Essential
- Server Operating Systems including up to Microsoft Server 2022
- Good knowledge of Azure
- Understanding of server farms, both physical and virtualised
- Appreciate the relationship between multiple endpoints and servers in a truly mixed environment
- Knowledge of best practice information security aligned with ISO 27001
- Good understanding of O365 administration and deployment, including Intune
- Server Virtualisation Environments such as Microsoft Azure, Hyper‑V
- VEEAM
- Server Hardware configuration and recommendation
- WIFI – Ubiquiti or Meraki
- Understanding of IP troubleshooting skills including DHCP, DNS, IP addressing
Benefits
We offer a wide range of benefits and incentives to our employees including:
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E‑learning
- Hybrid working
Thank you for your interest. If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
IT Operations Engineer in Farnborough employer: ARO Technology
At ARO Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Liverpool that fosters innovation and collaboration. Our hybrid working model allows for flexibility while ensuring strong team cohesion, and we are committed to employee growth through our Technical Training Academy and comprehensive benefits package, including private medical insurance and a generous holiday allowance. Join us to be part of a forward-thinking IT team where your contributions directly impact our business success and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in Farnborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ARO Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ARO Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ARO Technology!
✨Direct Apply to ARO Technology
Let's not forget to apply directly through the ARO Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in Farnborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ARO Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ARO Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ARO Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
