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- Tasks: Manage key client relationships and drive new business growth in IT solutions.
- Company: ARO Technology is a leading independent IT and communication expert with 25 years of experience.
- Benefits: Enjoy hybrid working, private medical insurance, and 25 days holiday plus your birthday off!
- Why this job: Join a fun, collaborative culture focused on employee wellbeing and professional growth.
- Qualifications: Proven experience in account management or IT solutions, strong communication skills, and a full UK driving license.
- Other info: This role involves regular travel and offers opportunities for continuous improvement and career development.
The predicted salary is between 42000 - 58000 £ per year.
Account Manager / Business Development Executive (IT)
Account Manager / Business Development Executive (IT)
1 day ago Be among the first 25 applicants
This range is provided by ARO Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Account Manager / Business Development Executive (IT)
Location: North of the UK based with regular travel
Salary: From £50,000 + car allowance + OTE
Contract type: Permanent
About The Role
We are looking for an experienced Sales Account Manager to join our Cloud, Cyber and IT Business Unit.
As an Account Manager at ARO, you will play a key role in driving the success and growth of ARO by managing and nurturing regional key client relationships and developing new name business.
This position is vital to ensuring the delivery of high-quality IT solutions that meet and exceed client expectations. The role requires a proactive, client-focused approach, with a focus on building long-term partnerships and delivering exceptional service.
You will focus on ARO\’s core services, including cloud solutions, cyber security, hybrid cloud infrastructure, and next-gen networking, working closely with clients to understand their unique challenges and provide tailored solutions.
By leveraging industry knowledge and expertise, the Account Manager/Business Development Executive will position ARO as a trusted advisor and partner, helping clients achieve their business objectives.
In addition to client management, this role involves strategic planning and collaboration with internal teams to ensure seamless project execution and delivery. The Account Manager/Business Development Executive will be responsible for overseeing the entire sales process, from lead generation and proposal development to contract negotiation and project implementation. They will also monitor account performance, provide regular updates to senior management, and identify opportunities for continuous improvement whilst proactively building new business pipelines
Please note that this is a home based role with weekly national travel to customer meetings. You will also be required to collaborate with teams in other ARO offices.
A full UK driving license is essential for this role
What You\’ll Do
- Develop and implement comprehensive account plans to drive growth
- Maintain a high level of client satisfaction (targeting a 95% satisfaction rate)
- Drive revenue growth by identifying and pursuing new opportunities
- Continuously identify opportunities for upselling and cross-selling
- Serve as the primary point of contact for key clients, understanding their IT needs, and ensuring requirements are met
- Build and maintain strong client relationships, addressing concerns and ensuring client satisfaction
- Conduct regular satisfaction surveys and feedback sessions
- Develop and implement sales strategies to achieve revenue targets
- Identify and pursue new business opportunities within existing accounts
- Prepare and present proposals to clients, demonstrating the value of ARO\’s solutions
- Conduct research to identify business opportunities and stay informed on industry trends
- Develop proposals and presentations tailored to client needs
Requirements
What we are looking for?
Essential
- Proven experience in account management or a similar role in IT solutions or technology
- Demonstrable new business success
- Strong communication and interpersonal skills for client relationship building
- Ability to implement strategic plans and achieve business goals
- Proficiency in Microsoft Office Suite and CRM software
- Strong analytical and problem-solving abilities
- Experience with high-profile clients and managing complex accounts
- Full UK driving license and ability to travel on a regular basis
- Knowledge of IT solutions, trends, and technology
- High level of forecasting efficiency
Desirable
- Sector specific knowledge and experience in a vertical market
Benefits
Who are we?
ARO has 25 years\’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.
As one of the UK\’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.
To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.
In 2021 we were awarded the People Insight\’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.
Why Work for ARO?
At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!
We offer a wide range of benefits and incentives to our employees including:
- Hybrid working
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
IT Services and IT Consulting
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Account Manager / Business Development Executive (IT) employer: ARO Technology
Contact Detail:
ARO Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Business Development Executive (IT)
✨Tip Number 1
Familiarise yourself with ARO's core services, especially in cloud solutions and cyber security. Understanding these areas will help you speak confidently about how you can contribute to their growth and client satisfaction.
✨Tip Number 2
Network with current or former employees of ARO on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven revenue growth in previous roles. This will demonstrate your capability to meet the demands of the Account Manager position.
✨Tip Number 4
Stay updated on the latest trends in IT solutions and technology. Being knowledgeable about industry developments will allow you to engage in meaningful conversations with potential clients and position yourself as a trusted advisor.
We think you need these skills to ace Account Manager / Business Development Executive (IT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and IT solutions. Use keywords from the job description to demonstrate that you meet the essential requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of ARO's services and how your skills can contribute to their growth. Mention specific achievements in previous roles that align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to convey ideas clearly. Use concise language and structure your application logically to make it easy for the hiring team to follow.
Highlight Relevant Achievements: Include quantifiable achievements in your application, such as revenue growth percentages or successful project completions. This will help demonstrate your capability to drive results and meet business objectives.
How to prepare for a job interview at ARO Technology
✨Research ARO Technology
Before the interview, take some time to research ARO Technology. Understand their core services, recent projects, and company culture. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Client Scenarios
As an Account Manager, you'll need to demonstrate your ability to manage client relationships. Prepare examples of how you've successfully handled client concerns or developed new business opportunities in the past.
✨Showcase Your Industry Knowledge
Familiarise yourself with current trends in IT solutions, cloud services, and cybersecurity. Being able to discuss these topics confidently will position you as a knowledgeable candidate who can add value to ARO.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about their approach to client satisfaction or how they measure success in account management.
