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- Tasks: Support project delivery and enhance customer experience in a dynamic environment.
- Company: ARO, a leading IT and communication expert with a fun, collaborative culture.
- Benefits: Competitive salary, hybrid working, private medical insurance, and 25 days holiday.
- Other info: Opportunity for professional growth and a positive workplace culture.
- Why this job: Join a vibrant team and make a real impact on exciting projects.
- Qualifications: Strong organisational skills and effective communication abilities required.
The predicted salary is between 27000 - 30000 £ per year.
Location: Glasgow OR Liverpool (Hybrid)
Salary: £27,000 - £30,000
Contract type: Permanent
About the role
We are looking for an experienced administrator or co-ordinator with an eye for detail to join our team here at ARO. The Project Coordinator provides administrative and coordination support to the Collaboration Onboarding team, assisting in the delivery of telephony and connectivity projects. The role focuses on ensuring project activities are well-organised, documented, and communicated effectively to support smooth onboarding processes.
You will work closely with internal teams, customers, and external stakeholders, helping to maintain accurate records, track progress, and ensure delivery timescales are met. Please note that this is a Hybrid role with onsite requirement 3 days a week. You must be able to commute to the office and have your own transport.
What you’ll do
- Support Project Delivery: Assist in the delivery of onboarding projects and incremental orders, ensuring tasks are completed accurately, on time, and within scope.
- Maintain Accurate Records: Keep project data, reports, and documentation up to date, ensuring handovers and records meet company standards.
- Facilitate Communication: Serve as a point of contact for internal teams, customers, and external suppliers, maintaining professional communication and escalating issues or delays as needed.
- Enhance Customer Experience: Contribute to a smooth onboarding process, ensuring stakeholders are informed and supported throughout the delivery lifecycle.
- Enable Team Efficiency: Provide administrative support to help colleagues achieve shared project goals and maintain a productive team environment.
- Support Continuous Improvement: Identify opportunities to improve processes, documentation, and reporting for more efficient project coordination.
- Track team WIP forecast
- Assist in planning and preparing handovers, ensuring documentation and quality standards are met
- Complete small onboarding orders and incremental requests, ensuring accuracy and timely delivery
- Assist in scheduling meetings, preparing agendas, and distributing notes and action points
What we are looking for?
Essential
- Strong administrative and organisational skills
- Attention to detail and accuracy
- Effective written and verbal communication skills
- Ability to manage multiple tasks and prioritise workload
- Competent in Microsoft Office and/or project ticketing systems
- Ability to work independently as well as part of a team
- Organised and methodical in approach to tasks
- Reliable, proactive, and accountable
- Professional and approachable in all communications
- Flexible and adaptable in a dynamic project environment
- Calm and logical when handling queries or issues
Desirable
- Experience in telephony, connectivity, or IT environments
- Experience working with suppliers such as Gamma, Wildix, NFON, City Fibr
- Previous experience in project coordination or administrative support role
- Familiarity with project documentation, ticketing systems, or onboarding processes
Who are we?
ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK. As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.
To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive. In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.
Why Work for ARO?
At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!
We offer a wide range of benefits and incentives to our employees including:
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
- Hybrid working
If even 80% of this matches your experience and attributes, we would be delighted to hear from you.
Project Coordinator in Glasgow employer: ARO group
Contact Detail:
ARO group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their projects and values, so you can show how you fit into their team. We want you to shine!
✨Tip Number 3
Practice your communication skills. Whether it’s answering common interview questions or discussing your experience, being clear and confident will help you stand out. Remember, we’re all about effective communication!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our fantastic team at ARO!
We think you need these skills to ace Project Coordinator in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a Project Coordinator. Use keywords from the job description to show that you understand what we’re looking for.
Show Off Your Organisational Skills: Since this role is all about keeping things organised, give examples of how you've successfully managed multiple tasks or projects in the past. We want to see your attention to detail shine through!
Communicate Clearly: Effective communication is key in this role. When writing your application, be clear and concise. Make sure your points are easy to follow and demonstrate your ability to communicate professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ARO group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Coordinator role. Familiarise yourself with the key responsibilities like supporting project delivery and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong administrative and organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail has contributed to successful outcomes, as this is crucial for the role.
✨Communicate Effectively
Effective communication is key in this position. During the interview, practice clear and concise responses. Be ready to discuss how you've facilitated communication between teams or stakeholders in previous roles, as this will demonstrate your ability to maintain professional relationships.
✨Be Ready to Discuss Continuous Improvement
ARO values continuous improvement, so think about times when you've identified opportunities to enhance processes or documentation. Share specific examples of how your proactive approach has led to better efficiency or outcomes in your previous roles.