At a Glance
- Tasks: Manage payroll for 350 employees and support HR administration.
- Company: Join ARO Eleven Marketing Digital, a people-focused team in High Wycombe.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Be the go-to person for payroll queries and make a real impact on employee experience.
- Qualifications: 3 years of payroll experience and strong customer service skills.
- Other info: Flexible team player with a passion for HR and process improvement.
The predicted salary is between 55000 - 65000 £ per year.
Join to apply for the HR & Payroll Officer role at ARO Eleven Marketing Digital. We are looking for a confident and people-focused HR & Payroll Officer to join our team in High Wycombe. This key role within our HR function is responsible for delivering an accurate, timely payroll service and providing hands-on support across a wide range of HR administration.
The HR & Payroll Officer will be the go-to person for all payroll and employee data queries, ensuring every payslip is right the first time and that colleagues receive clear, friendly support when they need it. You will also play an active role in keeping our HR processes running smoothly – from onboarding new starters to maintaining employee records and supporting day-to-day queries across the business.
What You’ll Be Doing:
- End-to-end processing of the monthly payroll (circa 350 employees)
- Managing payroll changes, new starters, leavers, and adjustments accurately and on time
- Preparing and submitting reports to HMRC and pension providers
- Acting as a first point of contact for payroll and HR queries – providing clear, friendly, and solution-focused support
- Supporting the HR team with a range of administration, including:
- Preparing contracts and letters
- Maintaining accurate employee records in the HR system
- Coordinating onboarding and probation processes
- Supporting HR projects and employee engagement activities
What We’re Looking For:
- At least 3 years’ experience running a payroll from start to finish
- Strong technical knowledge of PAYE, pensions, and statutory payments (SSP, SMP, etc.)
- Excellent attention to detail, organisation, and confidentiality
- High people skills and a strong customer-service mindset – approachable, clear, and proactive
- Good working knowledge of Microsoft Excel
- Experience using IRIS payroll software would be an advantage
- A flexible, team-first approach – happy to turn your hand to broader HR administration and support
Location: High Wycombe, England, United Kingdom
Salary: £55,000.00 – £65,000.00
HR & Payroll Officer employer: ARO Eleven Marketing Digital
Contact Detail:
ARO Eleven Marketing Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Payroll Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. ARO Eleven Marketing Digital is all about people-focused support, so think about how you can showcase your customer-service mindset during the chat.
✨Tip Number 3
Practice your responses to common HR interview questions. Be ready to discuss your experience with payroll processing and how you've handled queries in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at ARO Eleven Marketing Digital.
We think you need these skills to ace HR & Payroll Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your payroll expertise and any HR administration experience to show us you’re the perfect fit for the role.
Craft a Friendly Cover Letter: Your cover letter is your chance to shine! Use it to showcase your people skills and customer service mindset. Let us know why you’re excited about joining our team and how you can contribute to our HR function.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at ARO Eleven Marketing Digital
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge before the interview. Understand the end-to-end process, including PAYE, pensions, and statutory payments. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Show Off Your People Skills
Since this role is all about being approachable and providing clear support, think of examples from your past experiences where you've successfully handled HR queries or provided excellent customer service. Be ready to share these stories during the interview!
✨Be Detail-Oriented
Attention to detail is crucial in payroll processing. Prepare to discuss how you ensure accuracy in your work. You might even want to bring along a sample report or document (with sensitive info redacted) to demonstrate your meticulousness.
✨Familiarise Yourself with Their Systems
If you have experience with IRIS payroll software, great! If not, do a bit of research on it. Showing that you're proactive about learning their systems can set you apart. Plus, it shows your willingness to adapt and grow within the role.