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- Tasks: Be the friendly face that ensures guests have a memorable dining experience.
- Company: Join Arnos Manor Hotel, a unique venue with 73 rooms and event spaces.
- Benefits: Enjoy discounted stays, 50% off meals, free parking, and fun company events.
- Why this job: Perfect for energetic people who love hospitality and want to grow their skills.
- Qualifications: Previous experience is great, but a positive attitude is what we value most!
- Other info: Flexible shifts with early starts, evenings, and weekends required.
Guest Service Assistant – Food and Beverage – Arnos Vale, Bristol
Job Type: Part Time – 8 hours per week
Arnos Manor Hotel is a unique hotel which offers 73 bedrooms, with meeting and conference space for 200 delegates. We have an opportunity for a Guest Service Assistant to join the team at Arnos Manor Hotel as we continue our journey of growth. It is a Full Time role, on a shift rota basis.
The Guest Service Assistant that join us will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.
To assist with our growth we are looking for a Guest Service Assistant to assist with food service within the hotel.
We are looking for colleagues to join us with lots of energy and previous experience in a similar role, who have a great personality and enjoy spending time with people. However if you have a great attitude then we can help you develop your skills and knowledge!
As a key member of the Food and Beverage team the successful candidate will be a team player and have the ability to provide our guests with the excellent service they expect in a respectful and friendly manner.
This role is on a shift basis so early starts, with some evening and weekend work will be required.
Benefits as a Guest Service Assistant:
Discounted accommodation (£30 per room per night) in other hotels within crest the group
50% off Food & Beverage in other Hotels within the Crest group
Uniform
Meal on Duty
Training in house
Free parking on site
Company events (BBQ / Christmas Party)
Long service award
Shining Star of the quarter – £250 incentive
Refer a friend to work bonus
Guest Service Assistant - Food and Beverage - Arnos Vale, Bristol employer: Arnos Manor Hotel, Venue & Lounge
Contact Detail:
Arnos Manor Hotel, Venue & Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Assistant - Food and Beverage - Arnos Vale, Bristol
✨Tip Number 1
Show your enthusiasm for the hospitality industry! When you interact with our team during the interview process, let your passion for providing excellent guest service shine through. Share any personal experiences that highlight your love for making guests feel welcome.
✨Tip Number 2
Familiarize yourself with the Arnos Manor Hotel and its unique offerings. Knowing about our facilities and services will help you demonstrate your interest in the role and how you can contribute to creating memorable experiences for our guests.
✨Tip Number 3
Prepare to discuss your previous experience in food and beverage service. Think of specific examples where you went above and beyond for a guest or handled a challenging situation effectively. This will show us that you have the skills we’re looking for.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since this role requires collaboration with other staff members, think of instances where you successfully worked as part of a team to achieve a common goal. This will highlight your ability to fit into our friendly and energetic environment.
We think you need these skills to ace Guest Service Assistant - Food and Beverage - Arnos Vale, Bristol
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities of a Guest Service Assistant and think about how your previous experience aligns with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous roles in customer service or food and beverage. Share specific examples of how you provided excellent service and contributed to a positive guest experience.
Show Your Personality: Since the role requires a friendly demeanor, let your personality shine through in your application. Use a warm and engaging tone in your cover letter to convey your enthusiasm for the position.
Tailor Your Application: Customize your CV and cover letter for this specific role at Arnos Manor Hotel. Mention why you are interested in working there and how you can contribute to their growth and guest satisfaction.
How to prepare for a job interview at Arnos Manor Hotel, Venue & Lounge
✨Show Your Energy and Enthusiasm
As a Guest Service Assistant, having a vibrant personality is key. Make sure to convey your energy and enthusiasm during the interview. Share examples of how you've positively impacted guest experiences in previous roles.
✨Highlight Your Team Player Skills
This role requires collaboration with the Food and Beverage team. Be prepared to discuss your experience working in teams and how you contribute to a positive work environment. Mention specific instances where teamwork led to successful outcomes.
✨Demonstrate Your Customer Service Skills
Since the position focuses on providing excellent service, be ready to talk about your customer service philosophy. Share stories that illustrate your ability to handle challenging situations and ensure guests leave with a smile.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel and its culture. Inquire about training opportunities or how the team celebrates successes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
