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- Tasks: Lead a team of technicians to ensure top-notch vehicle repairs and customer satisfaction.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and talent.
- Benefits: Earn £35,000 – £45,000 plus bonuses, generous leave, private healthcare, and employee discounts.
- Why this job: Step into a management role while working in a fast-paced, dynamic environment.
- Qualifications: Experience in the automotive industry and strong leadership skills are essential.
- Other info: Great career growth opportunities and training to become an EV-accredited Technician.
The predicted salary is between 30000 - 45000 £ per year.
We’re recruiting for a Workshop Controller to join our team at brand new Derby Motorstore.
We Offer:
- £35,000 – £45,000 DOE plus benefits
- Additional opportunity to earn up to £9,000 every three years in performance‑based bonuses – terms and conditions apply
- All overtime paid at time and a half
- 33 days’ annual leave
- Training provided to become an EV‑accredited Technician
- Generous employee discounts
- Private healthcare and sick pay cover
- Maternity and paternity packages
- Hours: Monday – Thursday 8am – 5.30pm, Friday 8am – 4.30pm and alternate Saturdays 8am – 12pm
About The Role:
As a Workshop Controller for Arnold Clark, you’ll work with the Service Manager to deliver a high level of productivity and an excellent standard of first‑time repairs, while making sure you always maintain a clean, safe and professional workshop. This role would be ideal for an organised, quick‑thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast‑paced environment.
Day‑to‑day duties:
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies
- Working with colleagues and other departments to ensure a seamless service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
- Providing estimates for servicing and repairs and setting timescales
- Accurately recording technician time and writing technical reports and recommendations
Essential Skills:
- Relevant experience in the automotive industry, including previous workshop control or technician roles
- High levels of organisation and accuracy
- Strong IT skills
- Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face‑to‑face and via email
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work
- Ability to create more work opportunities and sales in an honest and compliant manner
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Workshop Controller employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and management skills. Think about how you can demonstrate your ability to lead a team and handle challenges in a fast-paced environment. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Showcase your passion for the automotive industry! During interviews, share your experiences and what excites you about working as a Workshop Controller. Employers love to see genuine enthusiasm and commitment to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Arnold Clark. Good luck!
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your relevant experience in the automotive industry and any previous workshop control or technician roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Derby Motorstore. Share your passion for the motor industry and how you can contribute to our goals. Keep it friendly and professional!
Show Off Your Skills: Don’t forget to showcase your strong IT skills and fantastic interpersonal abilities in your application. We love candidates who can communicate well with both customers and colleagues, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Arnold Clark
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around workshop management and the latest EV technologies. Being able to discuss specific experiences from your past roles will show that you’re not just a good fit, but also passionate about the industry.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, tackled challenges, and motivated others. This will demonstrate your ability to inspire and drive productivity in a fast-paced environment.
✨Understand the Company Culture
Familiarise yourself with Arnold Clark's commitment to diversity and inclusion. Be ready to discuss how you can contribute to this culture and share any experiences that highlight your ability to work collaboratively and support a diverse team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and have done your homework!
