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- Tasks: Grow client relationships and advise on government funding for skills development.
- Company: Join GTG West Midlands, a diverse and inclusive workplace.
- Benefits: 33 days' holiday, private healthcare, flexible working, and generous discounts.
- Why this job: Make a real impact by helping businesses thrive through training opportunities.
- Qualifications: B2B experience in apprenticeships and strong communication skills required.
- Other info: Dynamic role with excellent career growth and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands.
What we can offer you:
- 33 days' holiday allowance with room to grow
- Private healthcare
- Generous retail discounts
- Flexible working
- Maternity and paternity packages
- Access to training opportunities to grow and develop skills and much more!
Hours: Full time: Monday - Friday 8.30am - 5pm
About the role:
As a Client Relationship Manager, you will be responsible for growing a portfolio of customers, including both SME businesses and Levy clients. You will focus on expanding our existing client base and advising employers on available government funding and grants for skills development. This role is ideal for someone with a proven track record in account management, with a good understanding of apprenticeships and government-funded training, who excels in exceeding customer expectations and building long-term partnerships.
Day-to-day duties:
- Engage and secure new employer clients through cross-selling techniques.
- Build and manage a pipeline of activities, maintaining up-to-date knowledge of local, regional, and national skills agendas.
- Manage a database of SME and Levy customers, identify opportunities to cross-sell additional training courses to existing employer accounts, maximising revenue and enhancing the range of services GTG Training offers.
- Advise employers on available government funding and grants for skills development.
- Source and grow Levy accounts by selling the complete range of apprenticeship and commercial training.
- Promote GTG Training's products over the phone and via face-to-face visits with customers.
- Maintain accurate and up-to-date client records.
Essential skills and experience:
- Strong B2B experience within the apprenticeship market and funded training sector
- Good understanding of ESFA funding rules, Levy and grants available, eligibility requirements and apprenticeship standards
- Highly organised and excellent time management skills
- Excellent communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- Team player
- Be flexible and responsive to employer needs
- The ability to use digital platforms independently and effectively, such as LinkedIn etc. as the role requires
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Client Relationship Manager in Wolverhampton employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your B2B experience and understanding of apprenticeships. Be ready to share specific examples of how you've exceeded customer expectations in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like GTG West Midlands, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Keep it fresh! Make sure your online presence is up-to-date. Share relevant content on LinkedIn, engage with industry discussions, and showcase your knowledge of government funding and grants. This will help you stand out as a knowledgeable candidate when applying through our website.
We think you need these skills to ace Client Relationship Manager in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your B2B experience and any relevant skills in account management, apprenticeships, and government funding. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've exceeded customer expectations and built long-term partnerships in the past. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at GTG West Midlands!
How to prepare for a job interview at Arnold Clark
✨Know Your Stuff
Make sure you brush up on your knowledge of apprenticeships, government funding, and grants. Familiarise yourself with the ESFA funding rules and eligibility requirements. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Experience
Prepare to discuss your previous B2B experience and how you've successfully managed client relationships. Have specific examples ready that demonstrate your ability to exceed customer expectations and build long-term partnerships.
✨Be Organised
As a Client Relationship Manager, organisation is key. Bring along a well-structured plan for how you would manage a portfolio of clients. This could include how you'd maintain client records and manage your time effectively to meet employer needs.
✨Engage and Connect
Practice your communication skills, both verbal and written. Be ready to engage with the interviewers as if they were potential clients. Show them your ability to promote products and services confidently, whether over the phone or face-to-face.
