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For Companies At a Glance
- Tasks: Grow client relationships and advise on government funding for skills development.
- Company: Join GTG West Midlands, a diverse and inclusive workplace.
- Benefits: 33 days holiday, private healthcare, flexible working, and training opportunities.
- Other info: Dynamic team culture with a focus on collaboration and personal growth.
- Why this job: Make a real impact by helping businesses thrive through skills development.
- Qualifications: B2B experience in apprenticeships and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands.
What We Can Offer You
- 33 days' holiday allowance with room to grow
- Private healthcare
- Generous retail discounts
- Flexible working
- Maternity and paternity packages
- Access to training opportunities to grow and develop skills
- ...and much more!
Hours
Full time: Monday – Friday 8.30am – 5pm
About The Role
As a Client Relationship Manager, you will be responsible for growing a portfolio of customers, including both SME businesses and Levy clients. You will focus on expanding our existing client base and advising employers on available government funding and grants for skills development. This role is ideal for someone with a proven track record in account management, with a good understanding of apprenticeships and government-funded training, who excels in exceeding customer expectations and building long-term partnerships.
Day-to-day duties
- Engage and secure new employer clients through cross-selling techniques.
- Build and manage a pipeline of activities, maintaining up-to-date knowledge of local, regional, and national skills agendas.
- Manage a database of SME and Levy customers, identify opportunities to cross-sell additional training courses to existing employer accounts, maximising revenue and enhancing the range of services GTG Training offers.
- Advise employers on available government funding and grants for skills development.
- Source and grow Levy accounts by selling the complete range of apprenticeship and commercial training.
- Promote GTG Training's products over the phone and via face-to-face visits with customers.
- Maintain accurate and up-to-date client records.
Essential Skills And Experience
- Strong B2B experience within the apprenticeship market and funded training sector
- Good understanding of ESFA funding rules, Levy and grants available, eligibility requirements and apprenticeship standards
- Highly organised and excellent time management skills
- Excellent communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- Team player
- Be flexible and responsive to employer needs
- The ability to use digital platforms independently and effectively, such as LinkedIn etc. as the role requires
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Client Relationship Manager in West Bromwich employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in West Bromwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Client Relationship Manager role. Have a clear, concise summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining us at GTG West Midlands and makes it easier for us to track your application.
We think you need these skills to ace Client Relationship Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your B2B experience and any relevant skills in account management, apprenticeships, and government funding. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Be sure to mention your understanding of ESFA funding rules and your ability to build long-term partnerships.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at GTG West Midlands!
How to prepare for a job interview at Arnold Clark
✨Know Your Stuff
Make sure you brush up on your knowledge of apprenticeships and government-funded training. Familiarise yourself with ESFA funding rules and the various grants available. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As a Client Relationship Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully engaged clients in the past, as this will highlight your ability to build long-term partnerships.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions about the company and the role. Show that you're proactive by discussing how you would manage a pipeline of activities and maintain client records effectively. This will reflect your time management abilities.
✨Embrace Flexibility
The job requires being responsive to employer needs, so be ready to discuss how you've adapted to changing circumstances in previous roles. Share specific examples where your flexibility led to positive outcomes, showcasing your ability to thrive in a dynamic environment.