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- Tasks: Be the friendly face of Arnold Clark, welcoming customers and managing enquiries.
- Company: Join a diverse and inclusive team at Arnold Clark, a leading automotive retailer.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Why this job: Make a real impact by delivering outstanding customer service every weekend.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Flexible part-time hours with excellent career progression potential.
The predicted salary is between 11 - 16 £ per hour.
Join to apply for the Weekend Receptionist role at Arnold Clark. We’re recruiting for a Weekend Receptionist to join our Peugeot/SEAT/Skoda/CUPRA branch in Edinburgh Seafield.
We Offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Part time: Saturday 9am‑6pm and Sunday 11am‑6pm
About The Role:
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face‑to‑face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day‑to‑day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential Skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi‑task
Nice To Have (but Not Essential):
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Weekend Receptionist employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think about scenarios where you can showcase your excellent telephone manner and interpersonal skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you walk into that interview. It shows you care about the position and respect the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Weekend Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Arnold Clark.
Tailor Your Application: Make sure to customise your application for the Weekend Receptionist position. Highlight your customer service skills and any relevant experience that shows you can handle a busy environment with a smile!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark
✨Know the Company
Before your interview, take some time to research Arnold Clark. Understand their values, culture, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for customers. Prepare by practising how you would greet customers and handle common inquiries. Think about examples from your past experiences where you went above and beyond for someone, as this will demonstrate your commitment to excellent service.
✨Show Off Your Organisational Skills
The role requires multitasking and staying organised. Be ready to discuss how you manage your time and prioritise tasks. You could even bring a simple example of a time when you successfully juggled multiple responsibilities, which will highlight your ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team you'll be working with or opportunities for training and progression within the company. It’s a great way to demonstrate that you’re thinking long-term.
