Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our showroom, delivering top-notch customer service and handling admin tasks.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Enjoy 33 days holiday, generous discounts, private healthcare, and opportunities for training.
- Other info: Flexible part-time hours with room for growth in a supportive environment.
- Why this job: Make a real impact by creating great first impressions and helping customers feel welcome.
- Qualifications: Excellent communication skills and a passion for outstanding customer service.
The predicted salary is between 12 - 15 £ per hour.
We’re recruiting for a Receptionist to join our Motorstore in East Kilbride.
We Offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours:
Part time: Saturday 9am - 5pm and Sunday 11am - 5pm
About The Role:
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day-to-day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential Skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi-task
Nice To Have (but Not Essential):
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Weekend Customer Experience Host | Reception & Admin employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Experience Host | Reception & Admin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, so you can show how you fit right in. It’ll help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your excellent interpersonal skills and that fantastic telephone manner they’re looking for.
✨Tip Number 3
Dress to impress! First impressions count, so make sure you look smart and professional when you arrive for your interview. A polished appearance shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Weekend Customer Experience Host | Reception & Admin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you can bring a smile to our customers' faces.
Tailor Your Application: Make sure to tailor your application to the role of Customer Experience Host. Highlight your relevant skills, like your fantastic telephone manner and interpersonal skills, and give examples of how you've gone the extra mile for customers in the past.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our company culture there. Let’s get started on this journey together!
How to prepare for a job interview at Arnold Clark
✨Know the Company
Before your interview, take some time to research Arnold Clark. Understand their values, culture, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Host, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Practice Your Telephone Manner
Since you'll be managing a large volume of customer calls, practice your telephone etiquette. Consider doing mock calls with a friend or family member to refine your tone, clarity, and professionalism. This will help you feel more confident during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for progression. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.