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- Tasks: Be the friendly face of our showroom, greeting customers and managing enquiries.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and training opportunities.
- Other info: Flexible part-time hours with room for growth in your career.
- Why this job: Make a real impact by delivering outstanding customer service every day.
- Qualifications: Great phone skills, a passion for service, and the ability to multitask.
The predicted salary is between 20000 - 25000 £ per year.
We’re recruiting for a Receptionist to join our Renault/Dacia/Hyundai branch in Stirling.
We Offer:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Part Time: Saturday 8am - 5pm
About The Role:
At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.
Day‑to‑day duties:
- Acting as the first point of contact for our customers, in person and on the phone
- Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
- Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
- Working proactively with all departments within the branch
- Going the extra mile for all our customers
Essential Skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- A genuine interest in delivering excellent service and going above and beyond for our customers
- The confidence to work independently and also as part of a team
- Highly organised with the ability to multi‑task
Nice To Have (but Not Essential):
- Knowledge of Cisco telephony
- An understanding of Microsoft Office and Excel
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Receptionist in Stirling employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Stirling
✨Tip Number 1
Make sure you research Arnold Clark and their values before your interview. Knowing about their commitment to customer service and diversity will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your telephone manner! Since you'll be handling a lot of calls, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
When you arrive for your interview, remember to bring your best smile and enthusiasm. First impressions matter, so show them you’re ready to be the welcoming face of the branch right from the start!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role.
We think you need these skills to ace Receptionist in Stirling
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Customer Experience Host. This shows us you’ve done your homework!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us!
How to prepare for a job interview at Arnold Clark
✨Know the Company
Before your interview, take some time to research Arnold Clark. Understand their values, culture, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare by practising how you would greet someone, handle inquiries, and manage difficult situations. Role-playing with a friend can help you feel more confident and ready to impress.
✨Showcase Your Organisational Skills
Since the role involves multitasking and managing admin duties, think of examples from your past experiences where you've successfully juggled multiple tasks. Be ready to share these during the interview to demonstrate your ability to stay organised under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.