At a Glance
- Tasks: Assist customers with service inquiries and manage bookings efficiently.
- Company: Join our dynamic Mazda/MG branch in Stirling, known for its excellent customer service.
- Benefits: Enjoy 33 days' holiday, retail discounts, private healthcare, and a pension scheme.
- Why this job: Be part of a supportive team while gaining valuable experience in the automotive industry.
- Qualifications: No specific qualifications required; just a passion for helping others and great communication skills.
- Other info: This role covers maternity leave, offering a unique opportunity to step into a thriving environment.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are currently recruiting for a new Service Advisor to help us at our Mazda/MG branch in Stirling to cover Maternity leave.
We offer:
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities…
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Service Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with Mazda and MG vehicles, as well as their service offerings. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. As a Service Advisor, you'll need to handle various customer queries and complaints effectively.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar automotive businesses. They can provide valuable insights into the company culture and expectations for the Service Advisor role.
✨Tip Number 4
Prepare questions to ask during your interview that show your enthusiasm for the position and the company. This could include inquiries about team dynamics or opportunities for professional development.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or automotive roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel as a Service Advisor.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at their Mazda/MG branch and how your skills can contribute to their team during the maternity cover period.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Arnold Clark.
✨Know Your Products
Familiarise yourself with Mazda and MG vehicles, their features, and any recent updates. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this is crucial for a Service Advisor.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
✨Dress Professionally
Make a good first impression by dressing appropriately for the interview. A smart, professional appearance reflects your seriousness about the position and respect for the interviewers.