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- Tasks: As a Service Advisor, you'll ensure customers have an amazing experience with their vehicle repairs.
- Company: Join our dynamic team at Dundee Vauxhall/Fiat/Abarth and be part of a thriving automotive environment.
- Benefits: Enjoy full-time hours with a structured schedule and the chance to work in a supportive team.
- Why this job: This role offers a chance to develop communication skills while making a real impact on customer satisfaction.
- Qualifications: We're looking for articulate individuals who are passionate about customer service and teamwork.
- Other info: Rotational Saturdays are required, but you'll have weekdays off to enjoy your personal time.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Hours Full time, Monday – Friday 8am – 5.30pm and rotational Saturdays 8am – 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re looking for an articulate, wa…
Service Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the Vauxhall, Fiat, and Abarth brands. Understanding their vehicles and services will help you engage with customers more effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to articulate information clearly and concisely. Role-playing customer interactions can help you feel more confident during the interview.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues or improved service processes, as this will highlight your suitability for the role.
✨Tip Number 4
Research common customer service scenarios in the automotive industry. Being prepared with knowledge about typical challenges and how to handle them will impress us during the interview.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and skills required, such as delivering excellent customer service and effective communication.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service or automotive industries. Emphasize any previous roles where you successfully managed customer interactions or resolved issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to provide a fantastic customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark.
✨Know the Company
Before your interview, take some time to research the Dundee Vauxhall/Fiat/Abarth branch. Understand their values, services, and customer base. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Highlight your ability to listen, empathize, and provide clear information.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or resolve service issues. Practice your responses to convey confidence and problem-solving skills.
✨Dress Professionally
First impressions matter! Dress in professional attire that reflects the company's image. This shows respect for the interview process and indicates that you take the opportunity seriously.
