At a Glance
- Tasks: Assist customers with service inquiries and ensure their needs are met.
- Company: Join a dynamic team at our York Motorstore, known for excellent customer service.
- Benefits: Enjoy 33 days' holiday, generous discounts, private healthcare, and a pension scheme.
- Why this job: Be part of a supportive culture with training opportunities and a focus on employee well-being.
- Qualifications: No specific experience required; just a passion for helping others and great communication skills.
- Other info: This role covers maternity leave, offering a chance to gain valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a new Service Advisor to help us at our York Motorstore covering maternity leave.
We offer:
- 33 days\’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for trainin…
Service Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific services offered at our York Motorstore. Understanding our products and services will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to thrive in a Service Advisor role.
✨Tip Number 3
Research common challenges faced by Service Advisors and think about how you would address them. Being prepared with solutions shows initiative and a proactive mindset, which we value highly.
✨Tip Number 4
Network with current or former employees of StudySmarter or similar companies. They can provide insights into the company culture and expectations, giving you an edge in your interview.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or automotive roles. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Service Advisor at their York Motorstore and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark.
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Service Advisor.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide excellent service.
✨Prepare for Common Questions
Think about common interview questions related to the role, such as how you would handle a difficult customer or how you prioritise tasks. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful questions about the team, company culture, or growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.