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- Tasks: Lead a team of technicians, ensuring top-notch service and repairs in a fast-paced workshop.
- Company: Join Arnold Clark, a diverse and inclusive automotive leader with a passion for people.
- Benefits: Earn £35,000 - £45,000 plus bonuses, generous leave, and private healthcare.
- Why this job: Kickstart your management career while making a real impact in the automotive industry.
- Qualifications: Experience in the automotive sector and strong leadership skills are essential.
- Other info: Enjoy a supportive culture that values collaboration and personal growth.
The predicted salary is between 30000 - 45000 £ per year.
We're recruiting for a Workshop Controller to join our team at Volkswagen branch in Stirling. We offer:
- £35,000 - £45,000 DOE plus benefits
- Additional opportunity to earn up to £9,000 every three years in performance-based bonuses - terms and conditions apply
- All overtime paid at time and a half
- 33 days' annual leave
- Training provided to become an EV-accredited Technician
- Generous employee discounts
- Private healthcare and sick pay cover
- Maternity and paternity packages
- Hours: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role:
As a Workshop Controller for Arnold Clark, you'll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repairs, while making sure you always maintain a clean, safe and professional workshop. This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.
Day-to-day duties:
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies
- Working with colleagues and other departments to ensure a seamless service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
- Providing estimates for servicing and repairs and setting timescales
- Accurately recording technician time and writing technical reports and recommendations
Essential skills:
- Relevant experience in the automotive industry, including previous workshop control or technician roles
- High levels of organisation and accuracy
- Strong IT skills
- Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face-to-face and via email
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work
- Ability to create more work opportunities and sales in an honest and compliant manner
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Locations
Workshop Controller in Scotland, Stirling employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Scotland, Stirling
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and management skills. Be ready to discuss how you've handled challenges in previous roles and how you can lead a team effectively. Show them you're not just a fit for the job, but the perfect fit!
✨Tip Number 3
Don’t forget to research Arnold Clark and their values! Understanding their commitment to diversity and employee development will help you align your answers with what they’re looking for. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that Workshop Controller position. It’s the quickest way to get your application in front of the right people, and we love seeing candidates who take that extra step!
We think you need these skills to ace Workshop Controller in Scotland, Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your relevant experience in the automotive industry and any previous workshop control or technician roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Volkswagen in Stirling. Share your passion for the motor industry and how you can contribute to our goals. Keep it engaging and personal!
Show Off Your Interpersonal Skills: Since this role involves managing a team and communicating with customers, make sure to showcase your fantastic interpersonal skills. Mention any experiences where you've successfully led a team or resolved customer issues. We love a good team player!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the details about the role and our culture there. We can't wait to hear from you!
How to prepare for a job interview at Arnold Clark
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around workshop management and the latest industry trends. Being able to discuss specific technical challenges and how you've tackled them in the past will show that you're not just a candidate, but a potential leader.
✨Showcase Your Leadership Skills
Since the role involves managing a team, be ready to share examples of how you've successfully led others in previous positions. Talk about how you motivate your team and ensure targets are met, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Be Customer-Focused
Highlight your experience in ensuring customer satisfaction. Prepare to discuss how you've handled customer complaints or feedback in the past, and how you plan to maintain high service standards at Arnold Clark. This will show that you understand the importance of a seamless service.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Workshop Controller role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers!
