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- Tasks: Assist customers with rental inquiries and ensure a smooth rental process.
- Company: Join a leading car and van rental company known for its excellent service.
- Benefits: Enjoy 33 days' annual leave, flexible working options, and generous employee discounts.
- Why this job: Be part of a supportive team with extensive training and opportunities for growth.
- Qualifications: No specific experience required; just bring your enthusiasm and organisational skills.
- Other info: Full-time role with 45 hours per week, including alternate weekends.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role: As part...
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Understanding the key players, trends, and customer expectations can give you an edge in conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations or provided exceptional service in previous roles. This will demonstrate your suitability for the Rental Customer Advisor position.
✨Tip Number 3
Research our company culture and values. Being able to articulate how your personal values align with ours can make a strong impression and show that you're genuinely interested in joining our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Rental Customer Advisor. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or rental sectors. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills and enthusiasm.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work as a Rental Customer Advisor and how your skills align with their values and needs.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a customer-facing role.
How to prepare for a job interview at Arnold Clark.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare for the interview by bringing all necessary documents and having a clear understanding of your own schedule. This will demonstrate your ability to manage time effectively.
✨Express Enthusiasm for Customer Service
Make sure to convey your passion for helping customers. Share examples from previous experiences where you went above and beyond to assist someone. This will show that you are genuinely interested in providing excellent service.
✨Familiarise Yourself with the Company
Research the company’s values and services before the interview. Being knowledgeable about their offerings and how they operate will impress the interviewer and show that you are serious about the role.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios and how you would handle them. Practising your responses can help you feel more confident and articulate during the interview.
