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For Companies At a Glance
- Tasks: Assist customers with rental inquiries and provide excellent service daily.
- Company: Join a leading car and van rental company in Inverness.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous discounts.
- Why this job: Be part of a supportive team with extensive training and career growth opportunities.
- Qualifications: No specific experience required; just bring your enthusiasm and organisational skills.
- Other info: Work full-time, 45 hours a week, with alternate weekends off.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for an organised and enthusiastic Rental Customer Advisor for our Inverness Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role...
Rental Customer Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Understanding the key players, trends, and customer expectations can give you an edge in interviews and help you relate your experiences to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations or provided exceptional service in previous roles. This will demonstrate your suitability for the Rental Customer Advisor position.
✨Tip Number 3
Research our company culture and values. Being able to articulate how your personal values align with ours during the interview can make a strong impression and show that you're genuinely interested in joining our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, and may even offer tips on what the hiring managers are looking for in a candidate.
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Rental Customer Advisor. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or rental sectors. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills and enthusiasm.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the company. Mention specific reasons why you want to work as a Rental Customer Advisor and how your skills align with their values and needs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Arnold Clark.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or handled customer inquiries efficiently.
✨Demonstrate Enthusiasm for Customer Service
This role requires a passion for helping customers. Be ready to share stories that highlight your commitment to providing excellent service and how you’ve gone above and beyond for customers in previous roles.
✨Familiarise Yourself with the Company
Research the company’s values, services, and any recent news. Showing that you understand what they do and how they operate will demonstrate your genuine interest in the position.
✨Prepare for Common Interview Questions
Think about how you would answer typical questions like 'How do you handle difficult customers?' or 'What would you do if a vehicle was not available for a booking?'. Practising these responses can help you feel more confident during the interview.
