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For Companies At a Glance
- Tasks: Assist customers with rental inquiries and provide excellent service.
- Company: Join a leading car and van rental company in Kilmarnock.
- Benefits: Enjoy 33 days' leave, flexible hours, and generous discounts.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Organised, enthusiastic, and ready to engage with customers.
- Other info: Receive extensive training and enjoy great career progression.
We\’re looking for an organised and enthusiastic Rental Customer Advisor for our Kilmarnock Car & Van Rental branch.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
We offer:
- 33 days\’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- …and much more
Hours
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
About the role
As pa…
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Rental Customer Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Get to know the company! Research Kilmarnock Car & Van Rental and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Rental Customer Advisor, you'll be dealing with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Rental Customer Advisor and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for in a candidate!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick grasp of your qualifications.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Arnold Clark.
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the car and van rental industry. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it's managing schedules or handling customer inquiries efficiently, be ready to share specific stories that highlight your abilities.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Think about how you would handle difficult customers or resolve conflicts. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about the training process, team dynamics, or opportunities for growth within the company.
