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For Companies At a Glance
- Tasks: Assist customers with rental inquiries and manage bookings efficiently.
- Company: Join Seafield Car & Van Rental, a leading provider in Edinburgh.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous employee discounts.
- Why this job: Be part of a dynamic team with extensive training and a supportive culture.
- Qualifications: No specific experience required; just bring your enthusiasm and organisational skills.
- Other info: Full-time role with 45 hours per week, including alternate weekends.
We\’re looking for an organised and enthusiastic Rental Customer Advisor for our Seafield Car & Van Rental branch in Edinburgh.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
We offer:
- 33 days\’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- …and much more
Hours
Full time: 45 hours per week, 5 days out of 7 and alternate weekends
About the…
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Rental Customer Advisor employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor
✨Tip Number 1
Familiarise yourself with the car and van rental industry. Understanding the key players, trends, and customer expectations can give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in the past. This will demonstrate your ability to thrive in a rental environment.
✨Tip Number 3
Research our company values and culture. Being able to articulate how you align with our mission can make a strong impression on the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can be invaluable during your application process.
We think you need these skills to ace Rental Customer Advisor
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the daily tasks and responsibilities of a Rental Customer Advisor. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or experience in rental services. Use specific examples to demonstrate your organisational skills and enthusiasm for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the position and the company. Mention why you are interested in working at Seafield Car & Van Rental and how you can contribute to their team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arnold Clark.
✨Show Your Organisational Skills
As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or handled customer inquiries efficiently.
✨Demonstrate Enthusiasm for Customer Service
This role requires a passion for helping customers. Be ready to discuss why you enjoy working with people and how you can enhance their rental experience.
✨Familiarise Yourself with the Company
Research Seafield Car & Van Rental and understand their services and values. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to deal with difficult customers or unexpected challenges, and explain how you resolved them.
