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- Tasks: Be the friendly face of Arnold Clark, greeting customers and managing calls.
- Company: Join a diverse and inclusive team at Arnold Clark in Salford.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and more.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Great phone skills, a passion for service, and strong organisation.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
We’re recruiting for a Receptionist to join our Vauxhall branch in Salford and be the welcoming face of Arnold Clark. As a Customer Experience Host, you’ll greet customers face‑to‑face, help them on the phone, deliver excellent service and perform daily admin duties while maintaining branch standards with enthusiasm and a smile.
Hours: Full time: Monday – Thursday 12pm – 8pm and Friday 8:30am – 6pm.
Benefits:
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – GP 24/7 and medical/dental treatments reimbursement
- Pension scheme
- Maternity and paternity packages
- And much more
Day‑to‑day duties:
- Act as the first point of contact for customers, in person and on the phone
- Manage a large volume of customer calls and respond to enquiries efficiently
- Keep customer areas tidy and presentable, ensuring customers are well looked after
- Work proactively with all departments within the branch
- Go the extra mile for all customers
Essential Skills:
- A fantastic telephone manner
- Excellent interpersonal skills
- Genuine interest in delivering excellent service and going above and beyond for customers
- The confidence to work independently and as part of a team
- Highly organised with the ability to multi‑task
Nice to Have (but not essential):
- Knowledge of Cisco telephony
- Understanding of Microsoft Office and Excel
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, unique perspectives, and multiple approaches. We care about our employees and communities, nurture talent, encourage ambition, and are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Receptionist employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you know the company inside out! Research Arnold Clark and their values, so you can show how your skills align with their mission during the interview. It’ll help you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your telephone manner! Since you'll be handling a lot of calls, it’s crucial to sound friendly and professional. Grab a mate and do some mock calls to get comfortable before the real deal.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in the past. This will demonstrate that you can handle the busy environment at the Vauxhall branch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Arnold Clark family right from the start.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a smile to our customers' faces.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant skills and experiences. Focus on your customer service abilities and any admin tasks you've handled before. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage a large volume of calls efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Arnold Clark
✨Know the Company
Before your interview, take some time to research Arnold Clark. Understand their values, culture, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a Receptionist, you'll be the first point of contact for customers. Practise a warm and friendly greeting. Role-play with a friend or family member to get comfortable with how you present yourself and make sure your enthusiasm shines through.
✨Showcase Your Multi-tasking Skills
During the interview, be ready to discuss how you manage multiple tasks at once. Share specific examples from your past experiences where you successfully juggled various responsibilities while maintaining excellent service.
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This shows your interest in the role and helps you determine if Arnold Clark is the right fit for you. Consider asking about team dynamics or how they support employee growth.
