Receptionist

Receptionist

Inverness Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of our BMW branch, helping customers in person and over the phone.
  • Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
  • Benefits: Enjoy generous retail discounts, private healthcare, and opportunities for training and progression.
  • Why this job: Make a real difference by providing excellent service and creating a welcoming environment.
  • Qualifications: Great communication skills and a passion for customer service are essential.
  • Other info: Part-time hours on weekends with a supportive team and room for growth.

Job Description

We're recruiting for a Receptionist to join our Mercedes-Benz branch in Inverness.

We offer:

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression
  • And much more…

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Receptionist employer: Arnold Clark.

At Arnold Clark, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at our BMW branch in Inverness. With generous retail discounts, private healthcare, and opportunities for training and progression, we are dedicated to nurturing talent and fostering employee growth. Our commitment to diversity and collaboration ensures that every team member feels valued and empowered to deliver outstanding service to our customers.
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Contact Detail:

Arnold Clark. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Make sure you know the company inside out! Research Arnold Clark and their values, especially their commitment to customer service. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your phone skills! Since you'll be managing a large volume of customer calls, it’s crucial to have a fantastic telephone manner. Try role-playing with friends or family to get comfortable handling different types of enquiries.

✨Tip Number 3

Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks at once. This will demonstrate that you can keep the reception area tidy and handle customer queries efficiently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the tools we use at Arnold Clark.

We think you need these skills to ace Receptionist

Telephone Manner
Interpersonal Skills
Customer Service
Organisational Skills
Multi-tasking
Teamwork
Independence
Proactive Approach
Communication Skills
Knowledge of Cisco Telephony
Understanding of Microsoft Office
Understanding of Excel

Some tips for your application 🫡

Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.

Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the job description. We’re looking for someone with a fantastic telephone manner and excellent interpersonal skills, so give us examples of when you've demonstrated these!

Keep It Neat and Tidy: Just like we keep our customer areas presentable, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary to make it visually appealing.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Arnold Clark.

✨Know the Company

Before your interview, take some time to research Arnold Clark and their values. Understanding their commitment to customer service and diversity will help you align your answers with what they’re looking for.

✨Practice Your Phone Skills

Since you'll be managing a large volume of customer calls, practice your telephone manner. Try role-playing with a friend to ensure you sound confident and friendly when answering calls during the interview.

✨Showcase Your Organisational Skills

Be prepared to discuss how you manage multiple tasks effectively. Think of examples from your past experiences where you successfully juggled various responsibilities, as this is key for the receptionist role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.

Receptionist
Arnold Clark.
Location: Inverness
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