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- Tasks: Engage with customers and enhance their experience at our new Derby Motorstore.
- Company: Leading automotive retailer in the East Midlands with a focus on customer service.
- Benefits: Training provided, clear career progression, and a diverse, inclusive workplace.
- Why this job: Join us to elevate customer experiences and kickstart your career in car sales.
- Qualifications: Confident communicator with a positive attitude and a UK driving licence.
- Other info: Exciting opportunity to work in a dynamic environment with growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive retailer in the East Midlands seeks a Customer Service Executive to enhance the customer experience at their new Derby Motorstore. This position, also known as Product Genius, involves preparing showrooms, engaging with customers, and supporting the Sales team.
Ideal candidates will be confident communicators with a positive attitude and a UK driving licence. The role offers training and clear career progression opportunities into car sales within a diverse and inclusive workplace.
Product Genius: Elevate Customer Experience employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Genius: Elevate Customer Experience
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you connect with the interviewers and show them you're genuinely interested in being a Product Genius.
✨Tip Number 2
Practice your communication skills! As a Customer Service Executive, you'll need to engage with customers confidently. Role-play with friends or family to get comfortable with different scenarios you might face in the showroom.
✨Tip Number 3
Show off your positive attitude! Employers love candidates who bring energy and enthusiasm. During interviews, share examples of how you've turned challenging situations into positive experiences for customers.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for enhancing customer experiences. Plus, it shows you're proactive and keen to join our team at the Derby Motorstore.
We think you need these skills to ace Product Genius: Elevate Customer Experience
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for enhancing customer experiences shine through. We want to see how you can engage with customers and make their day better!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Product Genius role. We love seeing how your background aligns with what we’re looking for!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value confident communicators, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our diverse and inclusive workplace!
How to prepare for a job interview at Arnold Clark
✨Know the Product Inside Out
As a Product Genius, you'll need to be well-versed in the vehicles you'll be showcasing. Research the latest models, features, and specifications of the cars available at the Derby Motorstore. This knowledge will not only impress your interviewers but also help you engage confidently with customers.
✨Showcase Your Communication Skills
Since this role requires confident communication, practice articulating your thoughts clearly and positively. Consider role-playing common customer interactions with a friend or family member. This will help you feel more comfortable and demonstrate your ability to connect with customers during the interview.
✨Emphasise Your Positive Attitude
A positive attitude is key in customer service roles. During the interview, share examples of how you've maintained a positive outlook in challenging situations. This will show that you're not just a good communicator, but also someone who can uplift the customer experience even when things get tough.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.
