At a Glance
- Tasks: Create amazing customer experiences and help customers discover our exciting products.
- Company: Join a vibrant team at our Preston Click & Collect branch.
- Benefits: Earn £24,500 plus bonuses, enjoy 33 days off, and flexible hours.
- Why this job: Be the face of our brand and make a difference in customer satisfaction.
- Qualifications: Passion for customer service and great communication skills.
- Other info: Enjoy generous discounts and private health care benefits.
The predicted salary is between 24500 - 32500 £ per year.
We're currently looking for a Customer Service Executive to create an outstanding customer experience at our Preston Click & Collect branch and help customers get excited about our products.
We offer:
- £24,500 + performance-related bonus of up to £7,800 per annum
- 33 days' annual leave
- Flexible working hours
- Generous employee discounts
- Private health care and sick pay cover
- Maternity and paternity leave
Customer Service Executive in Preston employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Preston
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Executive, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and what they look for in candidates. Plus, it might just give you an edge when applying through our website!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Executive in Preston
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know why you love helping customers! Share any experiences where you've gone the extra mile to create a great customer experience. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to fit the Customer Service Executive role. Highlight relevant skills and experiences that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Arnold Clark
✨Know the Products Inside Out
Before your interview, make sure you’re familiar with the products offered at the Preston Click & Collect branch. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting specific situations where you resolved issues or created a memorable experience will demonstrate your capability as a Customer Service Executive.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing complaints. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company.