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- Tasks: Help customers find the right parts and keep our workshops stocked.
- Company: Join Arnold Clark, a diverse and inclusive workplace with a passion for people.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Gain valuable skills with comprehensive training and make a real impact in customer service.
- Qualifications: No previous experience needed; just a can-do attitude and great communication skills.
- Other info: Full-time hours with opportunities for growth and progression.
We're looking for a Parts Advisor to work at our Vauxhall/Fiat/Abarth/Jeep/Alfa Romeo/Leapmotor branch in Perth. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Perth employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Perth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills align with what they’re looking for in a Parts Advisor.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you’ll need to be friendly and clear when talking to customers. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of times you’ve tackled challenges or learned new skills quickly. This will demonstrate that you’re eager to grow and adapt, which is exactly what they want.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Arnold Clark.
We think you need these skills to ace Parts Advisor in Perth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Parts Advisor role. Highlight any customer service experience or stock management skills you have, even if they’re from a different industry. This shows us you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Arnold Clark
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the day-to-day duties like ordering parts and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to connect with clients and provide excellent service.
✨Emphasise Your Willingness to Learn
The job description mentions that no prior parts experience is necessary, so highlight your eagerness to learn. Talk about how you've adapted to new systems or processes in the past, and express your excitement about the training opportunities available. This shows you're a proactive candidate who’s ready to grow.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team culture, training programmes, or growth opportunities within the company. This not only shows your interest but also helps you determine if the company is the right fit for you.
