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- Tasks: Join us as a Parts Advisor, managing stock and assisting customers with their vehicle needs.
- Company: Arnold Clark is a leading automotive retailer committed to diversity and employee well-being.
- Benefits: Enjoy £41,000 OTE, 33 days' holiday, private healthcare, and generous retail discounts.
- Why this job: Gain valuable skills in a supportive environment while making a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring a can-do attitude and great communication skills.
- Other info: Full-time hours with training provided; perfect for those eager to learn and grow.
The predicted salary is between 24600 - 24600 £ per year.
We're looking for a Parts Advisor to work at our Vauxhall branch in Manchester. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Manchester employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Manchester
✨Tip Number 1
Familiarise yourself with the automotive industry, especially Vauxhall vehicles. Understanding the common parts and services can give you an edge in conversations during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves communicating with customers about their vehicle journey, being able to demonstrate excellent communication and problem-solving abilities will be crucial.
✨Tip Number 3
Show your enthusiasm for learning. Since no prior experience is required, highlighting your eagerness to learn and adapt to new systems will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Arnold Clark. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Parts Advisor in Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Parts Advisor position. Highlight your customer service experience and any relevant stock management skills in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job. Emphasise your ability to learn quickly, work independently, and communicate effectively, as these are key traits for a successful Parts Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Arnold Clark and how your background makes you a great fit for the Parts Advisor position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Arnold Clark.
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Highlight your previous customer service experience and how you effectively communicate with clients. Be prepared to share examples of how you've resolved customer issues or provided excellent service in the past.
✨Demonstrate Your Willingness to Learn
Since no prior parts experience is required, emphasise your eagerness to learn and adapt. Discuss any relevant training or skills you've acquired in previous roles, and express your enthusiasm for the comprehensive training offered by the company.
✨Familiarise Yourself with Stock Management
Understanding stock management is crucial for this role. Brush up on basic inventory management concepts and be ready to discuss any experience you have in managing stock or working in a retail environment. This will show that you can handle the responsibilities of the position.
✨Be Ready to Discuss Teamwork
The role requires both independent work and collaboration with a team. Prepare to talk about your experiences working in teams, how you contribute to group goals, and how you handle challenges when working with others. This will demonstrate your ability to fit into their culture.
