At a Glance
- Tasks: Support our workshops by managing parts and keeping customers updated on their vehicle journey.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, retail discounts, private healthcare, and more.
- Why this job: No experience needed! Get trained while making a real impact in customer service.
- Qualifications: Customer service skills and a willingness to learn; retail experience is a plus.
- Other info: Full-time hours with opportunities for training and career progression.
The predicted salary is between 30000 - 46000 £ per year.
We’re looking for a Parts Advisor to work at our Nottingham Motorstore. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
We Offer Our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About The Role:
Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well‑stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day‑to‑Day Duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential Skills:
- Keen to learn, with a can‑do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Nottingham employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills align with what they’re looking for in a Parts Advisor.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you’ll need to be friendly and clear when talking to customers. Try role-playing with a friend or family member to get comfortable with explaining things simply.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of times you’ve tackled challenges or learned new skills quickly. This will show that you’re eager to grow and adapt, which is exactly what they want.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with being a Parts Advisor.
We think you need these skills to ace Parts Advisor in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We love seeing candidates who are eager to learn and grow with us, so don’t hold back on expressing your excitement about the Parts Advisor role!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in parts. If you've worked in retail or have stock management skills, mention those! We want to see how your background can fit into our team.
Be Clear and Concise: In your cover letter, keep it straightforward. We appreciate clear communication, so make sure you outline your skills and experiences without fluff. Remember, we’re looking for great communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark.
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the day-to-day duties like stock management and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with customers, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with customers effectively.
✨Emphasise Your Willingness to Learn
The job description mentions that no prior parts experience is necessary, so highlight your eagerness to learn. Talk about how you've adapted to new systems or processes in the past, and express your excitement about the training opportunities available.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, or growth opportunities. This shows that you're not just interested in the job, but also in how you can fit into their team and contribute to their goals.