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- Tasks: Coordinate and manage customer account implementations while ensuring timelines and budgets are met.
- Company: Join the dynamic ACTIVA team at Arnold Clark in Milton Keynes.
- Benefits: Enjoy 33 days of annual leave, flexible working, and generous employee discounts.
- Why this job: Be a key player in enhancing client experiences and driving project success.
- Qualifications: Project management experience and strong communication skills are essential.
- Other info: Embrace a diverse culture that values collaboration and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Sales Resources Coordinator to join our ACTIVA team in Milton Keynes to take responsibility for the management of outsourcing and implementation arrangements.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- ...and much more
Hours: Full time: Monday - Friday 8.30am - 5pm
About the role:
The position of Sales Resources Coordinator is a key appointment and involves successfully implementing any new customer account, meeting timelines and budgetary requirements, coordinating and prioritising project tasks, maintaining project plans, establishing process, and communicating status to clients, project sponsors and senior management. Ultimately, it is to ensure each client's account is established and implemented within contractual framework.
The ideal candidate for this role will be an individual who has experience of project management and who can professionally communicate effectively - both verbally and in writing. They must have the confidence to work closely with directors, senior managers and team members of clients, supply partners and the Activa team in a sensitive and consultative manner.
Day-to-day duties:
- Provide support to the Sales team to meet the objectives.
- Gather and verify the integrity of all required implementation data from clients.
- Raise contractual documentation to match any requirement.
- Follow the robust internal processes and procedures to enable us to meet and exceed the client's requirements.
- Adhering to disciplined updates on a systematic basis to ensure robust audit trail.
- Establish relevant and realistic key performance indicators (KPIs) where specifically required in conjunction with the Sales team.
- Ensure that the mechanisms to generate management reports for agreed KPIs are put in place and that these are systematically produced, monitored, and delivered, with any performance shortfalls being promptly and effectively addressed.
- Work with the Sales team to develop and continually enhance the policies, systems and procedures necessary to effectively plan, monitor and record the implementation process and the day-to-day running of an outsourced account.
- Liaise with staff in all departments to ensure that all necessary implementation action requirements are advised in good time together with respective completion timelines.
- Liaise with all third-party service providers to ensure that all necessary implementation action requirements are advised in good time together with respective completion timelines.
- Track progress of implementation action requirements and ensure that all timeline commitments are met.
- Report to management any delays promptly and efficiently and escalate any concerns that may jeopardise our service levels and targets.
- Identify opportunities for the continual enhancement of the outsource/implementation and account review process experience for our customers and collaborate with the relevant members of the management team to bring about the necessary change.
- Daily appreciation of marketing and resolution activities and assisting when required.
Essential skills:
- IT literate, with recent and comprehensive experience of Excel and Word, along with the drive and ability to learn new product platform and software features.
- The desire to undertake continuous professional development.
- An enthusiastic team player with the ability to work independently.
- A credible ambassador for the business.
- Dedicated with a calm, balanced style.
- Positive, enthusiastic, energetic, and flexible, with a can-do attitude.
- Approachable, open, and honest.
- Ability to adapt to changing situations.
- Committed, conscientious and hard working.
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Sales Resources Coordinator in Milton Keynes employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Resources Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to express yourself clearly is key. Try mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Sales Resources Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Resources Coordinator role. Highlight your project management experience and communication skills, as these are key for us at StudySmarter.
Showcase Your Skills: Don’t forget to mention your IT literacy, especially with Excel and Word. We love seeing candidates who are eager to learn new software features, so let us know about any relevant experiences!
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and being personable. We appreciate candidates who can communicate effectively and have a positive, can-do attitude.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role in a timely manner!
How to prepare for a job interview at Arnold Clark
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Resources Coordinator role. Familiarise yourself with project management principles and how they apply to client account implementation. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since effective communication is key for this position, prepare examples of how you've successfully communicated with clients or team members in the past. Be ready to discuss how you handle sensitive situations and ensure everyone is on the same page.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to project management and client interactions. Think of scenarios where you had to meet tight deadlines or manage multiple tasks, and be ready to explain your thought process and actions.
✨Demonstrate Your Team Spirit
As a Sales Resources Coordinator, you'll need to work closely with various teams. Share examples of how you've collaborated effectively in the past, highlighting your ability to adapt and contribute positively to team dynamics.
