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- Tasks: Engage with customers, sell training courses, and manage client relationships.
- Company: Join a diverse and inclusive team at GTG Edinburgh.
- Benefits: Enjoy 33 days' leave, competitive salary, and generous discounts.
- Why this job: Make a real impact by helping individuals and businesses grow through training.
- Qualifications: Experience in B2B sales and excellent communication skills required.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an experienced and enthusiastic Training Sales Advisor to join our team at GTG Edinburgh.
We offer:
- 33 days' annual leave
- £30,000 - £35,000 OTE
- Flexible leave
- Generous employee discounts
- Work laptop
- Access to over 300 free online training courses
- Private healthcare
- Workplace pension
- And much more
Hours: Full time: Monday - Friday 9am - 5pm
About the role:
Our Training Advisors are responsible for dealing with inbound enquiries from private individual customers and businesses, selling our vast portfolio of training courses and promoting our apprenticeships. This role also includes managing a database of SME customers, exploring and developing new training requirements within our cash sale database and closing opportunities. Candidates should have experience of B2B sales and the ability to quickly develop a positive rapport with customers. An excellent telephone manner and a personable, can-do attitude are what we are looking for in this position.
Day-to-day duties:
- Dealing with web enquiries and ITA funded training enquiries.
- Dealing with all new inbound sales calls and walk-in enquiries.
- Converting customer enquiries into sales in an efficient and timely manner.
- Managing a database of SME customers.
- Communicating with multiple departments internally to effectively manage bookings.
- Exploring and developing new training requirements within our cash sale database and closing the opportunities.
- Promoting GTG's products over the phone with customers.
- Maintaining accurate and up to date client records.
Essential skills:
- Ability to show initiative
- A positive and enthusiastic attitude
- A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
- Highly organised and excellent Time Management skills
- Excellent customer service and communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- A team player
- Commitment to equality and diversity, customer service and quality assurance
- Be flexible and responsive to employer needs
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Locations
Account Manager in Midlothian, Newbridge, Scotland employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Midlothian, Newbridge, Scotland
✨Tip Number 1
Get to know the company inside out! Before your interview, check out GTG's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in B2B sales and showcase that can-do attitude they’re looking for.
✨Tip Number 3
Show off your interpersonal skills! During the interview, focus on building rapport with your interviewer. Smile, listen actively, and engage in a friendly manner to demonstrate your excellent communication skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Account Manager in Midlothian, Newbridge, Scotland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your B2B sales experience and any relevant training sales expertise to show us you’re the perfect fit!
Show Off Your Skills: Don’t hold back on showcasing your interpersonal skills and customer service experience. We want to see how you can develop rapport with customers and manage enquiries effectively.
Be Personable: Remember, we’re looking for a positive and enthusiastic attitude! Use a friendly tone in your application to reflect the kind of person you are and how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on our radar!
How to prepare for a job interview at Arnold Clark
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the training courses and apprenticeships offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Sales Skills
Prepare to discuss your previous B2B sales experiences. Think of specific examples where you successfully converted leads into sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Interpersonal Skills
Since the role requires building rapport with customers, practice how you would approach a potential client. Be ready to showcase your excellent telephone manner and personable attitude during the interview.
✨Be Organised and Ready to Adapt
Highlight your time management skills and ability to handle multiple tasks. Prepare to discuss how you manage your workload and adapt to changing customer needs, as this is crucial for the role.
