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For Companies At a Glance
- Tasks: Enhance customer experience by managing inquiries and liaising with the workshop.
- Company: Leading automotive service provider in Greater Manchester.
- Benefits: Full-time employment with growth opportunities and a dynamic work environment.
- Why this job: Join a passionate team and make a real difference in customer care.
- Qualifications: Strong communication skills and a full UK driving licence.
- Other info: Perfect for those who love cars and want to develop their career.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive service provider in Greater Manchester seeks a Service Advisor to enhance customer experience at their Renault/Dacia branch. Ideal candidates will have a passion for customer service and strong communication skills.
Responsibilities include:
- Managing customer inquiries
- Updating records
- Liaising with the workshop
The position requires a full UK driving licence and offers full-time employment with opportunities for growth within the company.
Service Advisor: Elevate Customer Care & Repairs in Manchester employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Elevate Customer Care & Repairs in Manchester
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in enhancing customer experience.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable with handling customer inquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor: Elevate Customer Care & Repairs in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about enhancing the customer experience!
Tailor Your Application: Make sure to customise your application to fit the role of Service Advisor. Highlight your communication skills and any relevant experience in managing inquiries or liaising with teams. We love seeing candidates who take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Arnold Clark
✨Know Your Stuff
Familiarise yourself with the Renault and Dacia brands, their services, and any recent news. This shows your passion for the automotive industry and helps you answer questions confidently.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples where you've successfully handled difficult customers or resolved issues. This will demonstrate your strong communication skills and ability to enhance customer experience.
✨Show Your Enthusiasm
Let your passion for customer care shine through during the interview. Share why you love helping customers and how you can contribute to the team’s success. A positive attitude can make a big difference!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about growth opportunities or how they measure customer satisfaction. This shows your interest in the position and helps you assess if it's the right fit for you.
