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For Companies At a Glance
- Tasks: Lead a busy rental branch, ensuring smooth operations and excellent customer experiences.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and talent.
- Benefits: Enjoy 33 days' holiday, private healthcare, flexible leave, and generous retail discounts.
- Why this job: Be the motivating force behind a team while making a real impact on customer satisfaction.
- Qualifications: Strong communication skills and previous managerial experience are essential.
- Other info: Great opportunities for personal growth and career development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We're recruiting for an enthusiastic Rental Manager based at our Heathrow Car and Van Rental branch.
We Offer
- 33 days' holiday allowance with room to grow
- Private healthcare
- Generous retail discounts
- Flexible leave
- Maternity and paternity packages
- Access to training opportunities to grow and develop skills
- ...and much more!
Hours
Full time: Monday – Friday 8am – 5pm, weekends as required.
About The Role
As a Rental Manager for Arnold Clark, you'll be responsible for making sure everything at this busy branch runs smoothly, from overseeing fleet servicing to creating great experiences for our corporate clients. You'll also be the cheerful motivating force behind your employees, helping them to maximise any opportunity to increase sales, developing their skills and dealing with the nitty gritty, such as rotas, recruitment and health and safety. This role would suit a fantastic communicator who can inspire, problem solve and be super organised.
Day-to-day duties
- Dealing with all customer requirements for servicing, repairs and changeovers in an efficient and courteous manner
- Actively seeking new business and making sure existing customers are delighted with our service
- Organising logistics, such as the timely delivery and collection of vehicles in accordance with SLAs
- Overseeing all payments and staff cover and making sure admin duties are efficiently carried out
- Increasing incremental sales and exceeding set targets
- Mentoring and training staff
- Overseeing fleet management, including servicing, MOTs and mileages
- Liaising with other departments to make sure the branch is running smoothly
- Visits to corporate customers, events and corporate hospitality
Essential Skills
- Very strong interpersonal and communication skills
- Previous managerial experience
- A high level of accuracy and the ability to multi-task
- High levels of organisation and leadership skills
- Forward planning and strategic thinking skills
- The ability to motivate and train staff
- A positive and proactive attitude
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Rental Branch Manager in London employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Branch Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Rental Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Arnold Clark, they value diversity and collaboration, so think about how your experiences align with their mission. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your communication skills! As a Rental Manager, you’ll need to inspire and motivate your team. Role-play common interview scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Arnold Clark family. Let’s get you that dream job!
We think you need these skills to ace Rental Branch Manager in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Rental Manager and how you can contribute to our team at Heathrow.
Highlight Relevant Experience: Make sure to showcase any previous managerial experience you have. We’re looking for someone who can inspire and lead a team, so share examples of how you've done this in the past!
Be Organised and Clear: Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a candidate who can communicate effectively, just like we do with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arnold Clark.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Rental Branch Manager. Familiarise yourself with the day-to-day duties mentioned in the job description, like overseeing fleet management and customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated teams, dealt with challenges, and improved performance in previous roles. This will show that you can inspire and develop staff, which is key for this position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you've had to manage logistics or handle customer complaints effectively. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Communication Skills
Strong interpersonal skills are essential for this role. Be ready to discuss how you've successfully communicated with clients and team members in the past. Use specific examples to illustrate your ability to build relationships and ensure customer satisfaction.
