At a Glance
- Tasks: Enhance customer experience by preparing the showroom and organising test drives.
- Company: Leading automotive retailer in Kirkcaldy with a focus on customer service.
- Benefits: Supportive team environment, career progression, and excellent benefits.
- Why this job: Join a dynamic team and elevate the car-buying experience for customers.
- Qualifications: Confident communicator with a full UK driving licence and eagerness to learn.
- Other info: Great opportunities for growth into car sales.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading automotive retailer in Kirkcaldy is looking for Customer Service Executives, known internally as Product Geniuses, to enhance customer experience in the KIA branch.
Successful candidates will prepare the showroom, support the sales department, and organize test drives.
The ideal individual is a confident communicator, eager to learn, and has a full UK driving licence.
Opportunities for career progression into car sales are available, alongside a supportive team environment and excellent benefits.
Product Genius: Elevate Customer Car-Buying Experience in Kirkcaldy employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product Genius: Elevate Customer Car-Buying Experience in Kirkcaldy
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a Product Genius.
β¨Tip Number 2
Practice your communication skills! As a confident communicator, you'll need to engage with customers effectively. Role-play with friends or family to get comfortable discussing cars and the buying experience.
β¨Tip Number 3
Show your eagerness to learn! During interviews, share examples of how you've picked up new skills quickly. This will demonstrate that you're ready to dive into the automotive world and grow within the team.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the KIA branch as a Product Genius.
We think you need these skills to ace Product Genius: Elevate Customer Car-Buying Experience in Kirkcaldy
Some tips for your application π«‘
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Mention any experiences or interests that relate to the automotive world. We want to see that you're genuinely excited about enhancing the customer car-buying experience.
Highlight Your Communication Skills: As a Product Genius, you'll be chatting with customers all day long. Make sure to showcase your confident communication skills in your application. Use clear and engaging language to demonstrate how you can connect with people and make their experience memorable.
Tailor Your Application: Don't just send out the same application everywhere! Take a moment to tailor your CV and cover letter specifically for this role at our KIA branch. Mention how your skills and experiences align with what we're looking for, and show us why you're the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs super easy and ensures your application gets to the right place. Plus, it shows us that you're keen on joining our team and ready to take the next step in your career!
How to prepare for a job interview at Arnold Clark
β¨Know Your Product
Familiarise yourself with KIA's latest models and features. Being able to discuss the cars confidently will show your passion for the role and impress the interviewers.
β¨Showcase Your Communication Skills
As a Product Genius, you'll need to communicate effectively with customers. Practice explaining complex information in simple terms, and be ready to demonstrate your ability to engage with different types of people.
β¨Prepare for Scenario Questions
Think about how you would handle various customer service scenarios. Prepare examples from your past experiences that highlight your problem-solving skills and ability to enhance customer satisfaction.
β¨Express Your Eagerness to Learn
Let them know you're keen to grow within the company. Discuss any relevant training or courses you've taken, and express your interest in progressing into car sales as part of your career path.