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- Tasks: Assist customers with vehicle parts and ensure workshops are well-stocked.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £42,500 OTE, enjoy 33 days holiday, and access private healthcare.
- Other info: Full-time hours with a supportive team environment.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 34000 - 42500 £ per year.
We're looking for a Parts Advisor to work at our Hyundai/Geely/Vanstore branch in Carlisle. If you want to know about the requirements for this role, read on for all the relevant information. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £42,500 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more
Hours: Full time: Monday- Friday 8am- 5.30pm and alternate Saturdays 8am- 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
Parts Customer Advisor in Kingstown employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Customer Advisor in Kingstown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills align with their goals. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice your communication skills! As a Parts Customer Advisor, you'll need to be friendly and clear when talking to customers. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of times you've tackled challenges or learned new skills. Employers love to see that you're eager to grow and take on new responsibilities, especially in a dynamic environment like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Arnold Clark. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Parts Customer Advisor in Kingstown
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We want to see how you can connect with customers and provide them with a great experience, even if it’s from a different industry!
Be Honest About Your Experience: Don’t worry if you don’t have previous parts experience! Just be upfront about your skills and willingness to learn. We value a can-do attitude and a desire to grow, so let us know how you fit that bill.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific duties from the job description that excite you, like stock management or communicating with customers. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark
✨Know Your Parts
Even if you don't have previous parts experience, it’s a good idea to familiarise yourself with basic automotive parts and their functions. This will show your enthusiasm for the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you resolved issues or went the extra mile for customers, as this is crucial for a Parts Advisor role.
✨Be Ready to Learn
Since the company offers comprehensive training, express your eagerness to learn new systems and processes. Mention any past experiences where you quickly adapted to new tools or environments, showcasing your can-do attitude.
✨Communicate Clearly
Practice clear and concise communication. During the interview, demonstrate your ability to explain complex information simply, as this will be key when updating customers about their vehicle journey.