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- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Kickstart your career with comprehensive training and growth opportunities.
- Qualifications: Customer service skills and a willingness to learn are essential.
- Other info: Full-time hours with a supportive team environment.
The predicted salary is between 24600 - 24600 £ per year.
We're looking for a Parts Advisor to work at our Renault branch in Inverness. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Locations
Parts Advisor in Inverness, Scotland employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Inverness, Scotland
✨Tip Number 1
Get to know the company! Before your interview, check out Arnold Clark's website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested in being a Parts Advisor.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be friendly and clear when talking to customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Employers love candidates who are eager to learn and adapt, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in the Parts Advisor position.
We think you need these skills to ace Parts Advisor in Inverness, Scotland
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and learning shine through. We love seeing candidates who are eager to grow and develop their skills, so don’t hold back!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in parts. If you've worked in retail or have stock management experience, shout about it! We want to see how you can bring those skills to our team.
Be Clear and Concise: In your cover letter, keep it straightforward. We appreciate clear communication, so make sure you get to the point while still showcasing your personality. Remember, we’re looking for great communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arnold Clark
✨Know the Role Inside Out
Before your interview, make sure you understand what a Parts Advisor does. Familiarise yourself with the key responsibilities like ordering parts and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your suitability for the role.
✨Emphasise Your Willingness to Learn
The company offers comprehensive training, so highlight your eagerness to learn new systems and processes. Share any past experiences where you quickly adapted to new tasks or technologies, showing that you're a fast learner who can thrive in a dynamic environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with, opportunities for progression, or the company culture. Asking insightful questions shows that you're engaged and serious about the position.
