At a Glance
- Tasks: Engage with customers through various platforms and drive sales with your communication skills.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Enjoy 33 days holiday, generous discounts, private healthcare, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and a vibrant team culture.
- Why this job: Make an impact in a fast-paced digital sales role while developing your skills.
- Qualifications: Strong communication skills and previous sales experience are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic Telesales Advisor to join our Digital Sales team at our Head Office in Kilbirnie Street.
We Offer:
- 33 days’ holiday allowance with room to grow (pro-rata)
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
Hours:
- 20 hours per week
- Friday: 4pm – 8pm
- Saturday: 8am – 5pm*
- Sunday: 9am – 5pm*
- OR Thursday: 4pm – 8pm
- Saturday: 8am – 5pm*
- Sunday: 9am – 5pm*
- One weekend in every nine, Saturday shifts will be 11am – 8pm and Sunday shifts will be 12pm – 8pm
About The Role:
Our Telesales Advisors are responsible for promptly and professionally responding to all internet sales inquiries across multiple platforms, with the primary objective of driving sales. We are looking for a proactive and customer-focused individual with excellent communication and multi-tasking skills who thrives in a fast-paced, digital sales environment. The ideal candidate will be someone who is detail oriented, adaptable, and committed to delivering exceptional service that drives sales results.
Day-to-day duties:
- Responding promptly and professionally to internet sales enquiries across multiple platforms, including live chat, and communicating clear and accurate information with potential customers.
- Managing multiple conversations simultaneously and maintaining high levels of attention and efficiency while multitasking between platforms.
- Provide detailed product information, pricing, and promotions to assist customers in making informed purchasing decisions.
- Follow up with closed leads to nurture relationships and explore opportunities for repeat sales or referrals.
- Collaborate with Sales teams to track leads, update customer records, and support follow-up actions to maximise conversion rates.
Essential Skills:
- A high level of accuracy and the ability to multitask
- Ability to use multiple systems
- IT literacy
- Strong communication and influencing skills
- Good written and verbal communication skills
- Previous sales experience
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Telesales Advisor in Glasgow employer: Arnold Clark
Arnold Clark is an exceptional employer that prioritises employee well-being and growth, offering a generous 33 days' holiday allowance, private healthcare, and a supportive work culture that values diversity and collaboration. Located in Kilbirnie Street, our Head Office fosters a dynamic environment where Telesales Advisors can thrive, with opportunities for professional development and a commitment to nurturing talent. Join us to be part of a team that celebrates unique perspectives and encourages ambition while making a meaningful impact in the digital sales landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Advisor in Glasgow
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Arnold Clark looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Arnold Clark. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Telesales Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Arnold Clark and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Arnold Clark
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Arnold Clark’s Products and Customers
Dig deep into what Arnold Clark sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Arnold Clark’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
