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- Tasks: Support our workshops by managing parts and keeping customers updated on their vehicle journey.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Earn up to £42,500 OTE, enjoy 33 days holiday, and access private healthcare.
- Other info: Be part of a team that celebrates diversity and nurtures talent.
- Why this job: Kickstart your career with comprehensive training and opportunities for growth in a dynamic environment.
- Qualifications: Customer service skills and a willingness to learn; no prior experience needed.
The predicted salary is between 34000 - 42500 £ per year.
We’re looking for a Parts Advisor to work at our Kilbirnie Street Vanstore in Glasgow. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.
Hours
Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About The Role
Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential Skills
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Benefits
- £42,500 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Glasgow employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arnold Clark. Understand their values and culture, and think about how your skills as a Parts Advisor can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be clear and friendly when talking to customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of times you've tackled challenges or learned new skills quickly. Employers love candidates who are eager to learn and adapt, especially in a role like this where training is provided.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying – a quick email can keep you on their radar!
We think you need these skills to ace Parts Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We love candidates who can communicate clearly and concisely, so share examples of how you've helped customers in the past!
Emphasise Your Team Spirit: We’re all about teamwork here at StudySmarter! In your application, mention any experiences where you’ve worked well with others to achieve a common goal. It shows us you’re ready to jump into our collaborative environment.
Be Open About Your Learning Attitude: Since we provide training, it’s important to show us that you’re keen to learn. Mention any instances where you’ve picked up new skills or adapted to new systems quickly – it’ll make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Arnold Clark
✨Know Your Parts
Even if you don’t have previous parts experience, it’s a good idea to familiarise yourself with common vehicle parts and their functions. This will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since the role involves communicating with customers, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went the extra mile for a customer.
✨Demonstrate Team Spirit
The job requires working as part of a team, so be prepared to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where teamwork led to successful outcomes, especially in a retail or stock management context.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training process or the team dynamics. This shows your interest in the role and helps you gauge if the company culture aligns with your values.