At a Glance
- Tasks: Deliver top-notch customer service while managing bookings and payments.
- Company: Major car rental company in Glasgow with a supportive culture.
- Benefits: 33 days annual leave, employee discounts, and training opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Excellent interpersonal skills and multitasking abilities.
- Other info: Full-time role with great progression potential.
The predicted salary is between 28800 - 43200 Β£ per year.
A major car rental company in Glasgow is looking for an enthusiastic Customer Advisor to join their team. This role involves delivering high-level customer service while managing various customer requests, bookings, and payments. The ideal candidate will have excellent interpersonal skills, the ability to multitask, and a proactive approach. This full-time position offers a supportive workplace culture.
Opportunities for training and progression are available, with 33 days of annual leave and employee discounts.
Customer Experience Advisor - Car & Van Rentals in Glasgow employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience Advisor - Car & Van Rentals in Glasgow
β¨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your interpersonal skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence and prepare you for handling real-life situations when you land the job.
β¨Tip Number 3
Be proactive! If you see an opportunity to improve customer experience, mention it during your interview. Companies love candidates who think outside the box and are eager to contribute positively.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you wonβt find anywhere else.
We think you need these skills to ace Customer Experience Advisor - Car & Van Rentals in Glasgow
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your best self to our team.
Highlight Relevant Skills: Make sure to showcase your interpersonal skills and ability to multitask. Use specific examples from your past experiences to demonstrate how you've successfully managed customer requests or bookings.
Be Proactive in Your Approach: In your application, we love to see candidates who take initiative. Share instances where you went above and beyond to solve a problem or improve a customer's experience.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Arnold Clark
β¨Know the Company Inside Out
Before your interview, do some research on the car rental company. Understand their values, services, and what sets them apart in the industry. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about providing high-level service.
β¨Demonstrate Your Multitasking Ability
Since the job involves managing various requests and bookings, be ready to discuss how you handle multiple tasks at once. You could share a story about a busy day at work or school where you successfully juggled different responsibilities.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the training opportunities and workplace culture. This shows that youβre genuinely interested in the role and want to grow within the company.