Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create outstanding customer experiences and support customers throughout their vehicle journey.
- Company: Join Arnold Clark, a leading name in the automotive industry.
- Benefits: 33 days' holiday, generous discounts, private healthcare, and pension scheme.
- Other info: Opportunities for training, progression, and a supportive team environment.
- Why this job: Be a Product Genius and make a real impact on customer satisfaction.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We're currently looking for Customer Service Executives to create an outstanding customer experience in our Mercedes branch in Aberdeen.
Why choose us?
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Hours
You'll work a five-day week on a set rota that includes weekends (38 hours per week).
About the role
At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.
Customer Service Executive in Fraserburgh employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Fraserburgh
✨Tip Number 1
Get to know the company inside out! Research Arnold Clark and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being a Product Genius.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers daily, it’s crucial to demonstrate your ability to connect with people. Role-play common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a negative situation into a positive one for a customer. This will highlight your ability to create an outstanding customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of customer service.
We think you need these skills to ace Customer Service Executive in Fraserburgh
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us see your enthusiasm for creating outstanding customer experiences. Share examples of how you've gone above and beyond for customers in the past – we love to hear about your success stories!
Tailor Your Application: Make sure to customise your application to fit the role of a Product Genius. Highlight your communication skills and any relevant experience that shows you can connect with customers both in person and digitally. We want to know why you're the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Arnold Clark.
How to prepare for a job interview at Arnold Clark
✨Know Your Products
Before the interview, take some time to research the vehicles and services offered by the company. Being knowledgeable about their products will show your enthusiasm and readiness to be a Product Genius.
✨Showcase Your Communication Skills
As a Customer Service Executive, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses.
✨Demonstrate Your Customer-Centric Mindset
Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your commitment to creating outstanding customer experiences.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Questions about training opportunities or team dynamics can be particularly effective.