At a Glance
- Tasks: Deliver exceptional customer service and handle inquiries for car repairs.
- Company: Leading automotive service provider in Edinburgh with a focus on inclusivity.
- Benefits: Opportunities for growth and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Fast-paced environment perfect for those who thrive on multi-tasking.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider in Edinburgh is seeking a Service Advisor to deliver outstanding customer service at their Kia/BYD branch. The role involves handling customer inquiries for service and vehicle repairs while ensuring an exceptional experience.
Ideal candidates should have:
- Strong communication skills
- A passion for customer care
- The ability to multi-task in a busy environment
- A full UK driving licence
Join a company dedicated to creating an inclusive workplace with opportunities for growth.
Service Advisor – Customer Care & Car Repairs in Edinburgh employer: Arnold Clark.
Contact Detail:
Arnold Clark. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor – Customer Care & Car Repairs in Edinburgh
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your multi-tasking abilities during the interview. Share examples from your past experiences where you successfully juggled multiple tasks, especially in a busy environment, to demonstrate your capability.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor – Customer Care & Car Repairs in Edinburgh
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past.
Highlight Your Communication Skills: Strong communication is key for this role. Make sure to showcase your ability to convey information clearly and effectively. Use concise language and avoid jargon to keep it relatable.
Demonstrate Your Multi-tasking Abilities: In a busy environment like ours, multi-tasking is essential. Include instances where you've successfully managed multiple tasks at once, showing us how you thrive under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Arnold Clark.
✨Know Your Stuff
Familiarise yourself with the Kia and BYD brands, their services, and common customer queries. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Role-play common customer scenarios with a friend to demonstrate how you'd handle inquiries and resolve issues effectively.
✨Demonstrate Your Passion for Customer Care
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will illustrate your commitment to exceptional service.
✨Be Ready to Multi-task
Think of situations where you've successfully managed multiple tasks at once. Be prepared to discuss how you prioritise and stay organised in a busy environment, as this is crucial for the role.