At a Glance
- Tasks: Support our workshops by managing stock and keeping customers updated on their vehicle journey.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and unique perspectives.
- Benefits: Earn £42,500 OTE, enjoy 33 days holiday, private healthcare, and generous retail discounts.
- Other info: Full-time hours with opportunities for training and career progression.
- Why this job: Be part of a team that takes pride in their work and makes a real impact.
- Qualifications: Customer service experience and a can-do attitude are essential; training provided for systems.
The predicted salary is between 42500 - 42500 £ per year.
We Offer Our Parts Advisors:
- £42,500 OTE made up of a competitive hourly rate plus bonuses
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours:
- Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About The Role:
Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential Skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we’ll provide training on all the systems you’ll need
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Dumfries employer: Arnold Clark
At Arnold Clark, we pride ourselves on being an exceptional employer, offering our Parts Advisors a competitive salary of £42,500 OTE, generous holiday allowance, and comprehensive benefits including private healthcare and retail discounts. Our inclusive work culture fosters collaboration and personal growth, providing ample opportunities for training and career progression in a supportive environment that values every employee's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Dumfries
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be friendly and clear when talking to customers. Try role-playing with a mate to get comfortable with the types of conversations you might have.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous jobs. Employers love to see that you're eager to learn and grow within the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our diverse team.
We think you need these skills to ace Parts Advisor in Dumfries
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made customers happy in the past, so share specific examples that showcase your communication skills and friendly attitude.
Be Clear About Your Stock Management Experience:If you've worked with stock before, let us know! Detail your experience in managing inventory or ordering parts. This will help us understand how you can contribute to keeping our workshops well-stocked.
Keep It Professional but Personal:While we love a professional tone, don’t be afraid to let your personality shine through. We’re looking for team players who are keen to learn, so a bit of your unique flair can make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will not only impress your interviewers but also show that you’re genuinely interested in the role of a Parts Advisor.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or went the extra mile for customers, as this is crucial for the role.
✨Be Ready to Talk Tech
Since you'll be using computer systems for stock management, brush up on any relevant software or tools. Even if you haven't used their specific systems, showing that you're tech-savvy can give you an edge.
✨Embrace the Team Spirit
Demonstrate your ability to work both independently and as part of a team. Share instances where you collaborated with others to achieve a common goal, reflecting the culture of teamwork they value.
