Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help keep our workshops stocked and update customers on their vehicle journey.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £41,000 OTE, enjoy 33 days holiday, and access private healthcare.
- Why this job: Make a real impact in customer service while learning and growing your skills.
- Qualifications: Customer service experience and a can-do attitude are essential.
- Other info: Full-time hours with opportunities for training and career progression.
The predicted salary is between 24600 - 24600 £ per year.
We offer our Parts Advisors:
- £41,000 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more...
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm
About the role: Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry - we'll provide all the training you'll need to use our systems.
Day-to-day duties:
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential skills:
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator - friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Derby employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Derby
✨Tip Number 1
Get to know the company! Before your interview, check out Arnold Clark's website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested in being a Parts Advisor.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll need to be friendly and clear when talking to customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your willingness to learn and adapt, which is key for success in this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the Parts Advisor role.
We think you need these skills to ace Parts Advisor in Derby
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you’ve made customers happy in the past, so share those stories that showcase your friendly and clear communication style!
Be Specific About Your Stock Management Experience: If you've worked with stock before, let us know! Detail your experience in managing inventory or ordering parts, as this is key for the Parts Advisor role. The more specific you are, the better we can see how you fit into our team.
Keep It Clear and Concise: When writing your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arnold Clark
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will not only help you answer technical questions but also show your genuine interest in the role. Brush up on any specific brands or models mentioned in the job description.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is crucial as the role involves communicating with customers throughout their vehicle journey.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share instances where you collaborated with colleagues to achieve a common goal, especially in a retail or stock management environment. Highlighting your ability to work independently while being a team player will resonate well.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the Parts Advisor role. This shows your enthusiasm and helps you gauge if the company aligns with your values and career goals.
