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For Companies At a Glance
- Tasks: Create amazing customer experiences and help customers discover our exciting products.
- Company: Join a dynamic team at our Fiat/Kia/Abarth branch in Edinburgh Seafield.
- Benefits: Enjoy 33 days' holiday, generous retail discounts, and private healthcare.
- Why this job: Be part of a vibrant culture that values growth and customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and passion for service.
- Other info: Access to a GP 24/7 and claim back on medical expenses.
The predicted salary is between 28800 - 43200 £ per year.
We\’re currently looking for Customer Service Executives to create an outstanding customer experience in our Edinburgh Fiat/Kia/Abarth branch in Seafield and help customers get excited about our products.
If you think you are the right match for the following opportunity, apply after reading the complete description.
Why choose us?
- 33 days\’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth xiskglj – all employees have access to a GP 24/7 and can claim money back on medical …
Customer Service Executive employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with the Fiat, Kia, and Abarth brands. Understanding their products and values will help you connect with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills. As a Customer Service Executive, you'll need to convey information clearly and effectively, so consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Research common customer service challenges and solutions. Being prepared to discuss how you would handle difficult situations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Customer Service Executive. Tailor your application to highlight relevant experience and skills that align with creating an outstanding customer experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to showcase specific achievements and skills that demonstrate your ability to engage customers and promote products effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are excited about working with Fiat, Kia, or Abarth, and how your background makes you a great fit for the team in Edinburgh Seafield.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Arnold Clark
✨Know the Products Inside Out
Familiarise yourself with Fiat, Kia, and Abarth models. Understanding their features and benefits will help you engage customers effectively and demonstrate your enthusiasm for the products.
✨Showcase Your Communication Skills
As a Customer Service Executive, clear communication is key. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've successfully resolved customer issues in the past.
✨Demonstrate Problem-Solving Abilities
Think of examples where you've turned a negative customer experience into a positive one. Highlight your ability to think on your feet and provide solutions that enhance customer satisfaction.
✨Emphasise Teamwork and Collaboration
Customer service often involves working closely with others. Be ready to discuss how you’ve collaborated with colleagues to improve service delivery or resolve customer concerns, showcasing your team spirit.
