At a Glance
- Tasks: Support our workshops by managing parts and providing excellent customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Earn £42,500 OTE, enjoy 33 days holiday, and access private healthcare.
- Other info: Flexible hours and opportunities for progression await you!
- Why this job: Gain valuable skills with comprehensive training and grow your career in a supportive environment.
- Qualifications: Customer service experience and a willingness to learn are key.
We're looking for a Parts Advisor to work at our Autoparts branch in Bilston. You don't need to have previous parts experience to apply, as we'll provide comprehensive training.
- Pension scheme
We Offer Our Parts Advisors
- £42,500 OTE made up of a competitive hourly rate plus bonuses
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
- And much more…
Hours
Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 1pm
About The Role
Do you have customer service skills and experience working with stock?
Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process.
If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry – we'll provide all the training you'll need to use our systems.
Day-to-day duties
- Identifying parts required for a vehicle
- Ordering parts from internal and external sources
- Picking and packing parts
- Communicating with the workshop
- Providing a quick and accurate service to our customers
- Invoicing
- Reviewing digital communications for customers
- Stock management
Essential Skills
- Keen to learn, with a can-do attitude
- The ability to work independently, but also as part of a team working towards the same goals
- A great communicator – friendly, clear and concise
- Enjoy working with your customers
- Happy using computers, although we'll provide training on all the systems you'll need
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Parts Advisor in Bilston employer: Arnold Clark
Arnold Clark is an exceptional employer, offering a dynamic work environment at our Kia branch in Linwood, where you can thrive as a Sales Consultant. With a focus on employee well-being, we provide flexible working hours, private healthcare, and generous annual leave, ensuring a healthy work-life balance. Join us to develop your career in a supportive culture that values strong customer relationships and personal growth.
