Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver excellent customer service and support in a busy rental environment.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days' annual leave, private healthcare, and generous employee discounts.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong admin skills, good communication, and a full UK driving licence required.
- Other info: Flexible shifts with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an organised and enthusiastic Rental Customer Advisor for our Armadale Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- ...and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role: As part of a busy Arnold Clark Car & Van Rental team, you will work with management and other staff members to deliver the excellent service levels our customers expect from us. The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties:
- Delivering a consistently excellent level of customer care, both face to face and on the telephone
- Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
- Handling customer complaints and queries
- Monitoring and controlling expenditure
- Running daily reports and ensuring they are acted on
- Helping to promote the branch and a positive customer experience
- Occasionally covering at other branches when needed
Essential skills:
- Strong administrative skills
- Demonstrable ability to work effectively as part of a team
- Good communication skills
- The flexibility to work shifts on a rota basis seven days per week and also cover other branches
- A full UK driving licence
Nice to have (but not essential): Previous experience of working in the rental industry.
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Rental Customer Advisor in Bathgate employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Customer Advisor in Bathgate
✨Tip Number 1
Get to know the company! Before your interview, check out Arnold Clark's website and social media. Understanding their culture and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be flexible and show it! The job requires working shifts and covering other branches, so highlight your adaptability. Share any experiences where you've had to adjust quickly to new situations or take on different roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Arnold Clark family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Rental Customer Advisor in Bathgate
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your A-game to our team.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Rental Customer Advisor!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us see your organisational skills right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arnold Clark
✨Know the Company Inside Out
Before your interview, take some time to research Arnold Clark and their values. Understand their commitment to customer service and diversity. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Show Off Your Communication Skills
As a Rental Customer Advisor, communication is key. Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Practise articulating these scenarios clearly, as this will demonstrate your ability to connect with customers effectively.
✨Demonstrate Your Organisational Skills
Think of specific instances where you’ve had to juggle multiple tasks or manage your time efficiently. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly, especially in a busy environment like a car rental branch.
✨Be Flexible and Adaptable
Since the role requires shift work and covering other branches, be prepared to discuss your flexibility. Share examples of times when you’ve adapted to changing circumstances or taken on additional responsibilities. This will show that you’re ready to meet the demands of the job.
