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- Tasks: Engage with clients to promote and sell training solutions.
- Company: Join GTG Edinburgh, a leader in training and development.
- Benefits: Enjoy 33 days' leave, flexible hours, and generous discounts.
- Why this job: Be part of a dynamic team with access to 300+ free courses.
- Qualifications: Experience in sales or customer service is preferred.
- Other info: Full-time role, Monday to Friday, with a supportive work culture.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an experienced and enthusiastic Training Sales Advisor to join our team at GTG Edinburgh.
We offer:
- 33 days\’ annual leave
- £30,000 – £35,000 OTE
- Flexible leave
- Generous employee discounts
- Work laptop
- Access to over 300+ free online training courses
- Private healthcare
- Workplace pension
- …and much more
Hours
Full time: Monday – Friday 9am – 5pm
About the role
Our Training Advisors are responsible for dealing with inbound enquiries from private individual customers and businesses, selling our vast portfolio of training courses and promoting our apprenticeships. This role also includes managing a database of SME customers, exploring and developing new training requirements within our cash sale database and closing opportunities.
Candidates should have experience of B2B sales and the ability to quickly develop a positive rapport with customers. An excellent telephone manner and a personable, can-do attitude are what we are looking for this position.
Day-to-day duties
- Dealing with web enquiries and ITA funded training enquiries.
- Dealing with all new inbound sales calls and walk-in enquiries.
- Converting customer enquiries into sales in an efficient and timely manner.
- Managing a database of SME customers.
- Communicating with multiple departments internally to effectively manage bookings.
- Exploring and developing new training requirements within our cash sale database and closing the opportunities.
- Promoting GTG\’s products over the phone with customers.
- Maintaining accurate and up to date client records.
Essential skills
- Ability to show initiative
- A positive and enthusiastic attitude
- A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
- Highly organised and excellent Time Management skills
- Excellent customer service and communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- A team player
- Commitment to equality and diversity, customer service and quality assurance
- Be flexible and responsive to employer needs
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Locations
Account Manager employer: Arnold Clark
Contact Detail:
Arnold Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Research GTG Edinburgh thoroughly before your interview. Understand their training programmes and how they align with the needs of potential clients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with the hiring team.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your sales achievements and client management skills. Being able to articulate these clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for training and development during the interview. Discuss how you can contribute to the growth of GTG Edinburgh and how you plan to engage with clients to meet their training needs.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Account Manager position. Tailor your application to highlight relevant experience and skills that match what GTG Edinburgh is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in sales or account management. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work at GTG Edinburgh and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Arnold Clark
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and targets. Be prepared to discuss your previous sales achievements and how you met or exceeded targets in past roles.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, highlight your ability to build relationships with clients and how you've successfully managed client expectations in the past.
✨Research the Company
Familiarise yourself with GTG Edinburgh and their training offerings. Understanding their services will allow you to tailor your responses and show genuine interest in the company during the interview.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
